Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1 out of 5
1
Uncomfortable, too hard
on January 3, 2024
Posted by: Unhappy
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed, pillow is very uncomfortable, pillow is much too hard, was not soft at all
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Do not buy
on January 3, 2024
Posted by: S
from Nashville
I followed the chart and ordered a large. This size does not fit so I asked for an exchange. They are not honoring an exchange due to being zero waste. I caution you not to buy as you may end up in the same situation.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Neck issues? You need this!
on January 3, 2024
Posted by: TSK3333
from Marion, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love, love, love this product! The three bulging disks in my neck absolutely adore this pillow. Wake up without neck pain- I'm not kidding! (I'm not a paid performer rather an actual user of this amazing pillow! )
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Buyer beware
on January 3, 2024
Posted by: Bunny
from Tennessee
I purchased a Tempur-pedic neck pillow based upon the website and answered the questionnaire fully. Upon receipt of the pillow, I discovered that it was not a good fit and was causing problems with my neck. I contacted the company to find out about a replacement only to find out they do not have a guarantee on any pillows. Be sure you notice this before purchasing from Tempur-pedic
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Relaxing Sleep
on January 2, 2024
Posted by: Restful Sleep
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My neck was locked up and I could barely move side-to-side. The Tempur-Neck pillow keeps your neck and head in a proper alignment and relaxes your neck muscles. Best pillow for sleeping on your back or either side!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too firm
on January 2, 2024
Posted by: Disappointed
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had tempurpedic pillows in the past and loved them. I always get the same pillow. It's been over 5 years since I bought one, and I find that it is way stiffer than they used to be, and it is not as helpful with my neck pain.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Excellent Quality
on January 2, 2024
Posted by: Temper Sleeper
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have very much enjoyed the neck support of this pillow. It is made of high quality materials and send like it will keep it's shape for years to come. Two draw backs are that it doesn't consistently reduce snoring of back sleepers and it's very difficult to find a pillow case for it's special size.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Less neck pain
on January 1, 2024
Posted by: Ole Stiffneck
from West Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I noticed immediately that I have less neck pain when I sleep on this pillow than I do when using a regular pillow. It lost 1 star for me because the bump that supports my neck is just a little too tall and firm to be cozy.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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