Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Terrible Pillow
on January 13, 2024
Posted by: Chiropractor
from Florida
I am a chiropractor and this product is awful. I had high hopes due to the promised quality. It brings the head far too far forward and is far too firm and unsupportive for side sleeping. This product caused neck discomfort I've never had. Went back to much cheaper pillows. TERRIBLE PRODUCT. DO NOT BUY. I will never recommend them. Keep in mind the fine print states you cannot return this, while simultaneously saying they 100% stand behind their product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
No comfort, no return
on January 13, 2024
Posted by: Tiffany
from Ca
Most uncomfortable pillow I have tried this far!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: D
from Bowling green ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tried to return. Pillow still in plastic and was denied. Talked to some big shot and he said I could not return. Will NEVER purchase again. Silly you can't return even with full seal. Ridiculous. Don't buy from them
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: No
from Austin, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] These pillows seem to be good quality, but both my husband and I just find them uncomfortable. The part that goes under your neck is just too bulky, and the foam is too firm for us. I wish there was an exchange option because we'd send these back if we could.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ellen
from Orange County
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product definitely helps with my chronic pain. Well recommended and a must have for people suffering the same problem as me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Darby
from Gulf Breeze, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Soft and comfortable. Would highly recommend. God bless.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Undersized pillow makes bad fit for queen or king beds
on January 12, 2024
Posted by: Ed
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned TEMPUR-Neck Pillows in the past. It was time to purchase a replacement so I did through the TEMPUR-PEDIC website. When the pillow arrived, I was shocked. Unfortunately, the new version of the pillow is a ridiculously small 20" wide. This product is totally inappropriate for a queen or king bed!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy
from Ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought as a gif for my son. He tried it for a few nights but did not like. When I tried to return I found out pillows can't be returned-what a complete waste of money!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com