Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
3
Softest Pillow Ive ever Owned But Still Unable To Sleep
on February 3, 2024
Posted by: Unhappy Sleeper
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I heard good reviews about this pillow from a friend, so I bought this pillow in hopes of eliminating my neck pain. I purchased the medium-sized contour. The space between my shoulder and neck measures about 5.5 inches. The pillow is extremely soft. However, when I lay down my head, the pillow puts too much pressure on the back of my neck and I cannot sleep. This is the weirdest thing because I've never had this happen before. I have tried using both sides of the contour but no luck. Unfortunately, because this product is a pillow, I cannot return the item or get my money back. I realize this is likely a unique situation, but because I cannot sleep while using this pillow I am only rating this pillow 3 stars.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not a happy custom
from Sacramento, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is very firm and it is literally hurt my neck, and remember try it before you buy because no refund for pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: hayley
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm sure the pillow is normally great, as I've seen many positive reviews for it, but it is way too hard for someone that suffers from TMJ. I originally bought the pillow to help me sleep on my back without turning over in the middle of the night, but it didn't prevent that at all and gave me horrible flare ups in my jaw even when laying on my back or side. Still might be worth a try if you don't have jaw pain! Just make sure you can handle a very firm pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Not comfortable to sleep on if you are a side sleeper
on January 31, 2024
Posted by: NeckHurting
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not comfortable to sleep on if you are a side sleeper, even after a couple of months can't get used to it. If you can sleep on your back then it works good for proper neck support.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Tired mama
from Corvallis, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is nice and really does well supporting a tight neck. It took a little bit to get used to. It felt a little small, but once you are laying on it, it's fine.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Coach
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had struggled with neck pain in the morning but not with this pillow. Love it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy sleeper
from Fernandina Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not a good pillow for someone who has neck problems. Pillow doesn't conform to neck that it gives you a stiff neck. Tried to return it but I was told that they are non-returnable. And I bought two of each size .
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: No More Headaches
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this pillow because I was waking up frequently with tension headaches in my neck and lower skull. It took a night or two to get used to the shape of this, but after that I slept SO well. And my headaches have minimized in frequency by a lot.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com