Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Unhappy sleeper
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've owned Tempur-pedic mattresses and pillows for years. I was looking for an updated side sleeper pillow. I measured as they recommended, but this pillow is hard as a rock and never softened to take the shape of the head and neck like I would expect from a tempur-pedic. It caused terrible neck pain. I called customer service and they offered no help whatsoever. If you are considering this pillow, I would recommend another company with a better return policy and one who stands by their products.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
For dad's neck pain
on February 7, 2024
Posted by: Cam
from Tulsa
My dad has bad neck pain from working manual labor jobs his entire life. This pillow helped him sleep better.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Neck pillow not as good as previous ones purchased.
on February 6, 2024
Posted by: Reb
from Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have used this style and size pillow from Tempurpedic for over 20 years and this recent purchase was a huge disappointment. They are far harder than in the past. So much so that it hurts my ears when laying on my side.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Beware - No returns
on February 5, 2024
Posted by: Joe
from Denver, CO
Tried to return a pillow in original unopened packaging and was told that it couldn't be returned due to the company being "zero-waste" which makes absolutely no sense when they accept returns on their matresses after allowing them to be used. Very disappointed. And their "zero-waste" policy actually just results in more waste due to throwing away unused product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Disliked it made me feel worse from neck
on February 5, 2024
Posted by: Kah05
from Houston
Do yourself a favor and do not buy plus they do not even return or work something out with you. Greedy business
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Moochie
from Westminster, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The roll on the pillow fits snugly under my head and neck. It provides firm support and I have noticed that I have no headaches anymore. Remember to measure to get the exact fit that you need. Great pillow and great value for the money.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Meehnotchu
from Oakland CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow gives my head and neck the support I need to have a great night's sleep. A good night's sleep goes a long a way and this means I am a better person during the day because of it. I no longer have that tired after lunch slump, or walk around rubbing my neck due to residual pain from last nights "rest." I encourage anyone who suffers from minor neck pain, and sleepless nights to try this pillow for a better night's rest.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from Chapel Hill, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a side sleeper and was hoping based on reviews that this would help with my TMJ and neck issues, but it made it worse. The front elevated part put extreme pressure on my jaw. And of course I cannot return it...very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com