Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Headache free
from North Andover, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my fourth TempurPedic pillow. I also have a travel size. For many years I have not gone anywhere without my pillow. They have all seen a lot of the world. I used to have serious neck problems, causing terrible headaches. I credit my pillow for being now headache free.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Hard as a rock
from Phoenix
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can't return an expensive pillow so I'm stuck with a brick of a pillow. It's unfortunate.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Unhappy
on February 17, 2024
Posted by: Chris
from O Fallon MO
Purchased a neck pillow and it didn't work for me! I followed the guidelines to get the right size, but it is just to firm for my neck issues. I contacted customer service and they said sorry you are unhappy but there are no refunds on pillows although they offer a 90-day sleep guarantee on a mattress. Most of the other pillow Companys offer a refund if it's within the time frame. Won't be purchasing from Temper-Pedic again! I realize that everyone's experience is different, and probably 9 out of 10 the pillow is a good fit but how Customer Service handles issues is important when purchasing!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Javy
from SAN Juan P.R
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought two pillows and an adapt mattress. The pillows are to hard and the mattress is total opposite. I bought my mattress two months ago and I already feel a a hole even when I weigh 170 pounds. Had another tempur purchased back on early 90 that lasted me 20 plus years, but this one is another story. I was your best positive marketer sharing my experience, but now I'm going to start sharing the latest one
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Neckpaingoaway
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am having to sleep on my side right not but am normally a back sleeper. I measured a medium for side sleepers and small for back sleepers. It's a bit annoying that I have to choose one or the other. The instructions say to size down if you're in between sizes so I did. I think I probably need the medium for side sleeping but I'm hoping it works for me once I'm sleeping on my back again. The pillow itself is not the size of a standard pillow, it's much smaller. Also, the foam is so firm that my ears hurt from sleeping on it. It's gotten better as I break it in but it's pretty uncomfortable during the break in period. I do think it's helping me sleep better now that it's breaking in but sometimes I still wake up feeling like the side of my face is smooshed. I think this pillow can be helpful for it's not for everyone.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Large Neck Pillow is very SMALL
on February 16, 2024
Posted by: Unhappy Customer
from Los Angeles, CA
I bought a "Large" Neck Pillow but when I received it it was very small. I have a California King size bed and this pillow is teeny. I tried to return it and it has not even been opened but they would not let me return it. If you sleep on a large bed I suggest you check out the number of inches because what Tempur Pedic thinks is large is NOT.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Fancy
from Gainesville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Check out the size before purchasing. This is more like a travel pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Best pillow ever.
on February 15, 2024
Posted by: Joe
from California
I got the small size and it's perfect for back and side sleepers.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com