Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Charly
from Florida, United States
Verified Purchase:Yes
I have difficulty sleeping most of the time. My new TempurPedic pillow was a relief. I have everything I need for a good night sleep. Only problem I have .... I am extremely sensitive to chemical smells. Why does my pillow smell like it came out of a vat of chemicals from a factory? I have put every possible protective cover on the pillow, even doubled up and I still smell the chemicals. This is not good for sleep...I'm back to trying to find another expensive pillow I can buy and start over. At this cost it should smell like baby powder!
Written by a customer while visiting tempurpedic.com
Posted by: Beth
from Indiana, United States
Verified Purchase:Yes
I requested this pillow for my birthday after having borrowed my younger brother's on one occasion. I've been very grateful my husband bought me this pillow!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
terrible
on March 16, 2015
Posted by: bobb
from maine
Wasted almost 100$ on this thing. Hard, dense, thin. Uncomfortable. Its terrible plus it has a nasty chemical odor. Breathing that all night can't be healthy. Can't be returned! What a business angle.
Written by a customer while visiting tempurpedic.com
Posted by: None
from Pittsburgh, PA, United States
Verified Purchase:Yes
I've left my pillow uncovered a month now to air out. When i use it, i wake with terrible dizzy spells. I wish i knew how to expedite getting rid of the pillow's smell . I've owned this pillow before, i dont recall taking this long to air it out. Desperate for help cause I need this pillow for my neck problems
Written by a customer while visiting tempurpedic.com
Posted by: TempurFan
from Washington, DC, United States
Verified Purchase:Yes
My husband developed a spinal condition around his neck area, and needed a firm but comfortable support while sleeping. As we have Tempurpedic mattress we swear by, I decided to try the neck pillow. It was a "gamble" because he is a fussy sleeper. But, Tempurpedic did its magic. The first morning after, he declared he can't live without it, and worked wonders to ease his pain. Thank you Tempurpedic! I would like to suggest, however, that more thought be given to the material used for its cover. First, it feels a little too "warm" to skin, which may disturb one's sleep especially for those who do not like to keep air conditioning on while sleeping. Second, it attracts dust and lint, which cannot be avoided in bedding. And, third, it washes well but collects all that lint in washing machine too!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Great once you air the smell out!
on March 10, 2015
Posted by: aemoorenyc
from Brooklyn, NY, United States
The shape of the pillow provides great neck support. My only complaint is that it's taken a very long time for the plastic-like smell to dissipate from when I first opened it. We followed the instructions to air it out and knead it regularly, but even now (about 4 months later) there is still a faint smell. It was so strong at first that my husband couldn't even lie next to it because it nauseated him.
Written by a customer while visiting tempurpedic.com
Posted by: Sleepless
from Trumbull, CT, United States
Verified Purchase:Yes
Terrible product. Too hard to sleep on it and it does not soften or mold to my head even after I lay on it for a while.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Small neck pillow and Regular sidesleeper pillow
on March 7, 2015
Posted by: Abigail
from Albany, NY
Verified Purchase:Yes
As someone with serious spinal problems, I love the comfort of the TempurPedic small neck pillow. I purchased a new one for myself, as well as also purchasing the side sleeper pillow for my husband - alas, we have not been able to use them because they are still emitting a horrific chemical stench! (It's been over a month since both pillows arrived). We have a TempurPedic bed, and really love the comfort it affords, but we do not recall the chemical odor being so overwhelming and strong. Have you changed your foam formula using cheaper materials, or worse, outsourced it to a developing country for profit's sake? We were seriously thinking of purchasing a new TempurPedic bed with the adjustable frame, but now we're not sure that we shall. Please return to your original formula.
Written by a customer while visiting tempurpedic.com