When I ordered our bed, I asked for two pillows. Representative did NOT tell me there are different sized pillows. She sent regular and it was too high for me and it hurt my neck. I called and very accommodating customer service rep offered me a courtesy exchange and sent me a smaller pillow and gave me free shipping to return the larger one. It all worked out well in the end. Just be sure to order the size pillow you think you'll need so you won't have to return a pillow.
Pros: Comfortable, Durable, Good Support, Holds Shape
Having just had surgery on my spine, the top vertebra in my neck, I was concerned about taking care of that while I slept, in light of all the different exercises I was doing to strengthen the muscles that had been severed so that the arthritis in my spinal column might get dug out. I had a similar pillow which I hadn't used in years and I broke it out to try. I was just beginning when my son, a physician, gave me my Tempur-pedic. It could not have been a finer gift.
Pros: Comfortable, Durable, Good Support, Holds Shape
I fell on the ice 8 years ago and had to have a discectomy and fusion of vertebra. My pain was so constant and severe that sleep was nearly impossible. This pillow has given me back my life! I had tried other memory foam, gel, down and various other expensive pillows but they were always too thick or too thin. This one is just right! If it could be just a bit less rigid it would be absolutely perfect, but for now it is wonderful!