Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Just what I needed.
on February 29, 2024
Posted by: Steve
from Glen Allen, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the Tempur-Pedic pillow to help with constant neck pain. I have one that I keep at our vacation home, and it is great, so I decided to get one for home. The new one is a bit firmer than to old one, and it seems even more effective at controlling the neck pain. I have eliminated all of the other pillows, and I am now sleeping great. This is just what I needed!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Comfortable and works
on February 29, 2024
Posted by: Sleep w CPAP
from Providence, RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works very well with my CPAP machine and allows me to sleep sideways as well
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best pillow
on February 29, 2024
Posted by: Fer345
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have pulging nerves in my neck , I cannot sleep good without a good firm pillow ,Tempure-pedic are the best pillow few days , your pain will disappear highly recommended.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Terrible Back Pains
on February 29, 2024
Posted by: Michael
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have many temper-pedic products we love but unfortunately this is not one of them. We followed the recommended sizing but we found ourselves going back to our old pillows as we woke up with terrible back pains.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
No more neck/shoulder aches
on February 29, 2024
Posted by: Sleep Snob
from Sacramento, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first week was honestly a hard adjustment. I knew I had neck/shoulders aches but that first week of trying to adjust caused me to have some pretty bad aches. I had to constantly massage the knots out until I was able to sleep without any issues. But, the aches have not reoccurred at all since then! Also, I likely misunderstood the sizing because when I ordered a small (thinking the measurements had to do with the shoulder lengths, not size of the bed they'd be on), I got pillows that were so small, even our kids twin bed pillowcases are too big for them. & they look so tiny on our CA king. Because of that, I'm looking at other pillow options.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Refine size measurements
on February 28, 2024
Posted by: Disatisfied customer
from Phila PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Taking advantage of a promotion, this pillow was purchased at the same time as the TEMPUR-Ergo Cooling Neck Pillow. Discovering the size was not appropriate for my body, this item has never been opened. The company was not responsive to exchanging it for the small size. The item remains unopened in the sealed box it arrived as I pursue options to recoup costs donating for a tax deduction.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Granddaughter likes it
on February 28, 2024
Posted by: JMLinco
from Lansing MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] She has been impossible about going to bed for years. I hope this helps.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard pillow can't return
on February 28, 2024
Posted by: Unhappy customer
from Southern California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Opened the box left the plastic wrapping on the pillow felt the firmness and it was rock hard. Tempur-pedic wouldn't take a return. Gifted the pillow to a bum.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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