Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
I really liked the body and neck pillows very much..
on October 5, 2017
Posted by: gwen
from Los Angeles
[This review was collected as part of a promotion.] they are great to have sometimes a little hard but they are brand new and I know that they will soften over time a bit
Pros: Comfortable, Durable, Good Support, Holds Shape
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
I cannot sleep well without this pillow!
on October 5, 2017
Posted by: Mary
from College Station, TX
[This review was collected as part of a promotion.] As I have aged, my favorite sleeping positions have changed. This pillow supports my neck whether I sleep on my side or my back (new position for me). My husband told me I was snoring when I slept on my back. How embarrassing to become a snorer after 50 years. Anyway, we have found that this pillow supports my neck in a way that reduces my propensity to snore! Yippee
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Stick with the original
on October 5, 2017
Posted by: Bsquared
from Northeren California
[This review was collected as part of a promotion.] Went cheap last time and bought a "similar to but not Tempur-pedic" pillow to replace my Tempur-pedic pillow. Couldn't understand why I was always waking up with headaches and neck pains. Realized it probably was the pillow. From the first night on my new Tempur-pedic pillow I noticed a marked difference. The next morning no headache, no neck pain. It just supports better than the "other" pillow and they last longer, my first Tempur-pedic lasted years. I'm sold! No more bargain basement pillows for me
Pros: Comfortable
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Pillow puts you in "Dreamland "
on October 5, 2017
Posted by: Oliver Twist
from San Diego, California
[This review was collected as part of a promotion.] I have tried many pillows but only this one seems to allow me to have a restful night.
Pros: Comfortable, Good Support, Holds Shape
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
HORRIBLE
on September 19, 2017
Posted by: Unhappy
from Louisiana
My neck and shoulders started hurting after the first night I slept on the pillow. I am petite and even chatted with the customer service rep before purchasing. The rep suggested the small neck pillow, which was a HORRIBLE recommendation. The pillow is so small it will not even fit in a standard pillow case. They let you try out a mattress for 90 days, but you cannot return a pillow after using it for 2 nights, SO stupid
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
It is not comfortable and actually make my neck hurt.
on September 8, 2017
Posted by: Kenneth
from Chicago
I don't have any neck pain before but I heard people said tempurpedic pillow can make you sleep better so I buy the tempurpedic neck support medium pillow. First of all, it is way smaller than I expected. If you are looking for a normal size pillow, choose the large one. Secondly , if you looking for comfort memory foam pillow, don't choose neck support one. It feels heard and not comfort at all. It make my neck hurt actually. I talk to their agent and they said i can't return it because there have no return policy unless it's damage from delivery. My advice is don't buy the pillow unless you actually try it in the store.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Pretty good, except the chemical smell
on September 7, 2017
Posted by: LJ
from NY
Although it says firm, but actually soft foam feel, just not cloud feel, and provide great support, feel comfortable either side or back. Only problem is the chemical smell, I am not kidding, after opening the package, I waited almost 1.5 months then started to sleep on it. The smell just won't go away easily, otherwise it will be a perfect pillow!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Large size good for me despite chart recommendations
on September 2, 2017
Posted by: MJ
from Canada
Even though I am 5' 3" I bought the large as I like my neck to be held up during the night so I wanted the height 5" and it works well for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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