[This review was collected as part of a promotion.] The neck pillow has a very strong odor that will not go away when aired. I do love the way it contours to my neck and head. But the odor is too strong for me.
[This review was collected as part of a promotion.] The pillow is really comfortable, but it takes a long time to air out to remove the bad chemical smell.
[This review was collected as part of a promotion.] I had a tempur-pedic neck pillow for over 10 years and have loved it, so I purchased two more for my husband and me. We both love it, and it gives great neck support and has resolved so many of my neck pain issues. My only complaint is that it had a weird smell for the first couple months, but worth it given the investment in good support. As other reviews have mentioned, it is a bit softer than in previous versions, but there is still great support.
[This review was collected as part of a promotion.] I no longer wake up with a stiff neck. This has greatly improved my sleep and quality of life. Also, I don't wake up in the middle of the night anymore