Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Better sleep!
on March 20, 2024
Posted by: Back again
from Central California
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband absolutely loves this pillow. Says it helps him sleep better. I sleep better too as it stops him from snoring! We had Tempurpedic in the past but switched to another brand for awhile and it was not a good experience. We are glad to be back!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too full and too firm
on March 19, 2024
Posted by: Sensitive to trap pain
from Boston, MA
While this pillow has forced me to sleep on my side, thus relieving neck pain exacerbated by stomach sleeping, I don't sleep particularly well with it. Despite getting a small size, it's still too tall for my petite frame, and so firm that it kinda hurts my ear so I end up tossing and turning all night. I now realize there is a competitor product that seemingly solves these two problems and has a 60-day return policy - I wish I had tried that first since this pillow is now a waste of money since I can't return it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too firm and full
on March 19, 2024
Posted by: Sensitive to Trap Pain
from Boston, MA
I found this pillow to be much too full for my petite frame and so firm that it hurts my ear, resulting in tossing and turning all night. I now realize there is a competitor product that seemingly addresses these shortcomings and has a 60-day return policy so will try that next. Wish I had done that research before purchasing this one since it's now a waste of my money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Neck pillow
on March 19, 2024
Posted by: Ms. Obert
from Newnan, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] The neck pillow is extremely hard, I contacted Tempur-Pedic and I was told there was nothing they could do for me. Wasted the money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfortable and supportive
on March 18, 2024
Posted by: Z Larsen
from Bend, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow has really helped my neck pain at night. I wish it was a tad bit softer but overall, it's great!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best rest ever!
on March 17, 2024
Posted by: Sleeper on a Cloud
from Joliet, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced my old Temerapedic pillows with the more recent version of the original Temperapedic pillow, and I've been getting the best rest ever!! Before this, I was waking up through the night and not able to get back to sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Hard as a rock
on March 17, 2024
Posted by: Ellen
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Why are we no longer able to get this pillow in a soft version? I like the pillow but my old one came softer. There were choices now there is only this firm one. I don't like it and I can't return it. It's way too hard, even after having very heavy people sitting on it many times.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
1st support pillow that actually works!
on March 16, 2024
Posted by: Finally got neck support and relief
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband had his temperpedic pillow king sized for a long time. And claimed he would never use anything else. This pillow did not look comfortable to me. In the last 2 years I have bought several pillows to help with neck pain. Due to 2 neck surgeries. This pillow went on sale. I was desperate and hoped it was going to be a good purchase. Unable to return and the high price. Along with previous failed attempts in the past to find a good pillow for me. This pillow is so amazing! So glad that I tried it. Would like to see it available in king size in the future. Other than that it is perfect! And due to the sale at the time my husband got a new pillow also. Super happy!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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