Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Happy Sleeper
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the TEMPUR-Neck Pillow, Medium for years and will continue to. My neck loves it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Still Sleepy
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] First off, I tried to send the pillow back as my children had bought me a pillow as a gift. Even though the box the pillow had come had never been open therefore the pillow itself had never been open I was unable to send the pillow back. So I thought I would give it a try. I tried the pillow for several days but found the pillow very uncomfortable and was unable to sleep.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ian Petersen
from Hudson, Fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very satisfied with this product. I can't believe how much better it is compared to my old Tempur-neck pillow. I have better support, more comfort and I sleep better.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy- They don't return items
from Mill Valley, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I heard so much about the pillow and woke up with pain. I called to return it, but they don't return pillows. I would not recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
WARNING.... Size & Measurements
on October 19, 2024
Posted by: Unhappy customer
from Glen Mills PA
I love this neck pillow, but did NOT know they changed the size availability... I have a queen size bed and ordered queen size sheets... the neck pillow only comes in standard size now... the measurements are not obvious on line... I have had queen size neck pillows in the past and now I have postage stamp pillows on my queen bed. Since there is NO customer service these days the company has basically said too bad should have read the fine print.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Save your money....don't order!!!!!
on October 19, 2024
Posted by: Worst night sleep ever
from Cedar Rapids Iowa
ordered 2 to many pillows by accident and with it still in the box and original packaging they still wont take it back for return. Will never order from this company again. Also, they changed their pillow and they are hard and awful now to sleep on. No stores carry the pillow to try out either! Good luck on their measuring recommendations! Got both a medium and large and still horrible. Save your money and don't order anything from this company!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed former customer
from Berkeley, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I sought to replace my current soft memory foam Tempurpedic neck pillow with one of similar shape but Large Size. The current Tempur-Neck Pillow seemed to fit the bill (same shape) but turns out to be NOT of Memory Foam but of some other material that is very hard and too unyielding to fit my orthopedic needs. Buyer Beware: The Tempur-Neck Pillow description does not indicate that although it has the exact same shape as the Tempurpedic Memory Foam Neck Pillow, it is not made of Memory Foam and thus misleading to customers like me who own Tempurpedic Memory Foam Neck Pillows. And there is no way to return it for a refund. A disgrace.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: WendyNC
from Central North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a large Tempur-Neck pillow from seven years ago and it really is large in all dimensions. While the current version is okay, it's much smaller side to side and not quite as high on the high side. Frankly, I'm disappointed. I suppose it's better than not at all and I should have read the dimensions more carefully, but it makes me sad that a really good product is no longer available.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com