[This review was collected as part of a promotion.] I used to own the older version. The new version is definitely more springy and supportive, which can be good or bad depending on your preferences.
[This review was collected as part of a promotion.] This pillow was overly firm and did not fit my neck/head. It did not mold, shape or adjust. Woke up with w neck ache.
[This review was collected as part of a promotion.] Purchased two pillows during the BOGO deal, and both have been excellent. One is firm while the other is soft, and both my partner and I are completely satisfied with the pillows. They're comfortable and keep cool all throughout the night, helping for a great nights sleep.
[This review was collected as part of a promotion.] The neck pillows were replacements for the ones we had used for nearly 14 years. These are an absolute MUST for us, so comfortable and supportive. Ahh! Total comfort all night long! At the same time, we're sleeping on our TEMPUR-PEDIC mattress, happy and completely content.
[This review was collected as part of a promotion.] My neck pillow is a now must for every good night of sleep. It helps me breathe better while I'm sleeping and I do not wake up with nagging neck pain. Absolute high quality.
[This review was collected as part of a promotion.] I'm a side sleeper and would constantly be buying new extra firm pillows to help with the support I need. The minute I tried the neck pillow in store I know it was the one to break that cycle! It offers the perfect amount of neck support I need and is durable enough to last longer than your average pillow.
[This review was collected as part of a promotion.] This pillow provides good support for my neck. It is light-weight and easier to move around than most of our Tempur-pedic pillows. However, it is tiny. This means that even standard sized pillow cases are way too large for the pillow. It definitely is out of place on our king-sized Tempur-pedic mattress.