My husband and I both use these pillows for our necks problems. I have stenosis and he had disc surgery. We are both tall and got the medium height. The pillow gives great support. It took a little getting used to but now it's like my Temperpedic mattress- I love it!
I've had this pillow for a little over 2 years now and it's still in great shape. My doctor recommended it because of the issues I've had with vertigo. It's helped me so much that I make sure I save room for it in my suitcase whenever I travel. I would definitely recommend it!
I loved this pillow for the first 3 to 5 days. I slept great! After that, my pillow flattened and provided no head and neck support. Also, I purchased the full size or the standard pillow but it was very small, compared to my regular standard pillow I'd have to say this neck pillow was more like a travel size pillow. I do not recommend this product.
My neck and back usually get really intense and painful, which affects my sleep pattern. Tempur Neck Pillow definately helped with my neck pain in a few days (it provides strong support to my muscles so they can get stretched and relaxed while I'm asleep). HOWEVER, THE CHEMICAL SMELL OF THE PILLOW IS KILLING MY THROAT AND NOSE.... At first I wanted to return the pillow, but then I noticed that a lot of people say the smell would eventually go away.... Fine, I will see how it works in a couple of weeks, because it really helps with my neck problem...
When I woke up almost daily with a neck ache, I bought a contoured pillow and found it supported my neck and alleviated the pain. I graduated to a TEMPUR-Neck Pillow and was glad of it; it provided even more support. When my husband began having neck pain, I bought him one and, again, it did the trick. My only complaint is that even the large size, which I got for him, is terribly small in our pillowcases. I hope TEMPUR-pedic will consider making them a bit bigger (but not raising the price too much!).
I own a Temper Pedic pillow like the one I just purchased but it is 25-30 years old. That is why I bought another one, for my fishing camp. However, the first night I slept fitfully and ended up with a neck ache. I found it was much stiffer than the one I already owned and slept on for years. Using the hand press on this newer pillow, I found it did not slowly rise up with the hand press, In fact, it was so stiff it was much harder to actually press my hand into it at all. It certainly is not as soft and resilient as my older one. So I an stuck with it as you have told me that pillows are not returnable. I usually sleep, on my original pillow, with the higher round section under my neck but this pillow I had to turn it 180 degrees and place my head on the flat side and sleep. After a few days, I was able to sleep but I certainly won't purchase anything else. I don't know why you changed the formula for this pillow's foundation. It looks the same but does not sleep the same as your original. Sigh!