Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Sleepy
from Roanoke Va
Verified Purchase:Yes
Not as good as previous tempurpedic pillow. Too firm and high making it uncomfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not happy sleeper
from Virginia
Verified Purchase:Yes
I was very disappointed with the pillow. The pillow was not firm and lacked the support I need for my neck. I've been using this type of pillow for many years and have always been happy. I have never had issues like I described above. I'm not sure if this is an isolated problem or I was given an inadequate product because it was a BOGO offer. I expect better quality considering the cost of this pillow and the Tempurpedic name.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Liz
from Virginia
Verified Purchase:Yes
Still experiencing neck and shoulder discomfort while using this pillow. The lower side is too low and strains my neck. So my head feels like it's on an angle. I had a Tempur-Pedic pillow in the past that was amazing! But it became old and needed replacing. I've tried two different Tempur-Pedic pillows to find one like I had that was amazing. No luck.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Like a rock
on January 11, 2020
Posted by: Carle
from Katy, TX
Very rock hard pillow and has a strong smell that has not dissipated over time. I wake up every 30 minutes because it's too hard. If you want a smelly rock for a pillow this is it. The shape of the pillow is good for cervical problems. If only they could make it softer and less smelly.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: RN
from Oakland, CA
Verified Purchase:Yes
This is an OK neck pillow, but it is VERY small. It's about as big width wise as a standard pillow, but narrow from top to bottom. I'd prefer a larger size, especially for the cost of this pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: JoySki312
from Nokomis, FL
Verified Purchase:Yes
I have had several of these pillows for over 20 years and have always been very happy with them until this one. It is like sleeping on a cement block. What happened to the softness of the old ones? I am really disappointed. It is so firm that I cannot use it. Hopefully it is just a bad lot. Next time I will go to a store that has them and check them out first. I really don't want to sleep without one.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sarah
from Tacoma, WA
Verified Purchase:Yes
My husband had an old tempurpedic neck pillow that has needed to be replaced for a while now. I gifted him a new pillow, but it has a very strong odor (chemical smell). We aired it out for almost a week before using, but it still has a pretty strong scent. I'm a very crunchy and organic person, so the smell is a little worrisome to me. For comfort purposes, my husband is pleased.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: SEF
from Dunnellon Fl
Verified Purchase:Yes
The pillow smell is horrible! I have put it outside numerous times to air out and it still smells! You need to figure out how to address this problem!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com