Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
4
Sleeping better even though the fit isn't perfect
on January 31, 2020
Posted by: Better rester
from Columbus, OH
Verified Purchase:Yes
From the first night I slept with this pillow instead of my traditional pillow, I slept so much better. I was told by my chiropractor that I would need a medium. The fit is not perfect for side sleeping for me but it is wonderful for sleeping on my back.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Addy
from Fredericksburg Virginia
Verified Purchase:Yes
I just don't like the sizes it should be more bigger
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Waste of money
on January 30, 2020
Posted by: Abby
from Iowa
Completely over priced. Woke up with a stiff achy neck. I wouldn't have even spent $20 on this had I tried it before but that's the chance you take when buying online! So many good reviews that make you want to buy it but now I question most of them since of how poor quality this pillow is. It is extremely thin and your head completely sinks through it and you have zero support. I had a similar experience with the cloud pillow as well. I mean some of these reviewers were claiming miracles with their necks? Not sure if they are getting paid to write lies but there is nothing special about this pillow. I wish I wouldn't have wasted the money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: czanuto
from Tracy, CA
Verified Purchase:Yes
Unfortunately I could not get used to it. I tried for a couple of weeks and the magic didn't happen. It is good quality but too hard on my neck. I might work just fine for other people. It is all a matter of preference and adaptability.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Restful sleep
from Athens, Ga
Verified Purchase:Yes
It is smaller than I expected but does work well for my neck pain. It's most comfortable when sleeping on my side.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy
from Texas
Verified Purchase:Yes
Did not help with my neck pain. I should have brought the symphony instead.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Problem resolved thanks to Temper-pedic's customer service
on January 29, 2020
Posted by: No more neck pain
from California
Verified Purchase:Yes
I called Temper-pedic to report that new pillow, reported as delivered, had not arrived. Your rep. suggested I contact UPS, but I was "sure" the pillow had not been delivered. Later I was surprised to find out my neighbor had seen the package on my doorstep and took it home for safekeeping, but forgot to let me know. I was happy to get the pillow. I was even more surprised when a week later UPS delivered another pillow, which I assumed was Temper-pedic's very kind replacement for the "lost" pillow. I had the UPS driver return the pillow to you. Thanks for the extra mile of customer service. By the way, I am very pleased with the Temper-pedic pillow and would heartedly recommend your company and product.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from Las vegas
Verified Purchase:Yes
These pillows are not the original neck pillows that I purchased years ago. They stink and have been airing out since I received them, so I have not been able to use them. Very disappointing. Was considering a mattress to but there is no chance of that. FAIL!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com