Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Not firm and doesn't support neck/shoulders
on February 11, 2020
Posted by: Bad Neck - Pillow No Help
from Waukesha WI
Verified Purchase:Yes
Purchased this pillow (I have an older model that is falling apart) and it's advertised as firm - this is not the same firmness and squishes down so it doesn't do what I need it to do. You have another one that is a narrower profile but it's also not firm and too low profile -I bought two pillow which are brand new and sit in the top of my closet. I was very disappointed that it could not be returned for a refund
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Burnsville, MN
Verified Purchase:Yes
The base of my skull gets really tight and causes tension headaches and this pillow relieves that tension. It's great for back sleepers. You have to have a longer neck for it to be super comfortable for side sleeping
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Very comfortable
on February 10, 2020
Posted by: Very happy sleeper
from Westfield, NY
I didn't think I would like this pillow at first. I thought my head would be tilted to far back, but I was wrong. With the memory foam, it adjusts to my head and I haven't had any issues. I have slept every night, all night long.. I love this pillow!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Neck&back issues McGee
from Los Angeles
Verified Purchase:Yes
I wish I could return this product and get the symphony pillow instead. This did not help my neck/shoulder pain and is really thin. Not worth $100
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Ok not great
on February 8, 2020
Posted by: not happy sleeper
from Kc, mo
For the first year or so it was good, but now that it's a few years old it is NO longer a memory pillow it's flat where I lay on it and just kills my neck. So I want to know if it can be washed and brought back to life??? For a one hundred dollar pillow it should last for years and years..
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
It doesn't fit me and makes me neck hurt more
on February 7, 2020
Posted by: Rachel Cooper
from Orlando Florida
Verified Purchase:Yes
I was so excited and loved the idea about the neck pillow, I got the smallest size and it still doesn't fit my neck. I wish there was another neck pillow for smaller framed women. It sucks it was so expensive, still love the company
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: None
from Brevard, Florida
Verified Purchase:Yes
Sorry I bought this pillow. Not only is it uncomfortable to sleep on, but the pillow has a chemical odor and when I try to sleep on it I get a terrible headache.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Samantha
from Boston, Ma
Verified Purchase:Yes
I used the pillow for about 4 weeks. About 1 week in I started to notice a lot of right shoulder and upper back pain, specially pertaining to my neck and shoulder region. At first attributed it to my job, as I sit a desk for a large percentage of my day. However, as the weeks progressed and I did not see improvement. I implemented yoga and professional massages, still no improvement. I decided to go back to my previous pillow and within less a week the pain had dissipated. I had high hopes and with all of the glowing reviews thought it would but a sound investment but I was disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com