I had one of these pillows before and I loved it. It also lasted a long time. The pillow I just ordered was VERY small and disappointing. The support is below average. I expected it to be the same size as a standard pillow...it is not! It drowns in an average pillow case.
I have used this kind of pillow for several years now and I can't sleep without it. I'm 5'3" 127 lbs and the medium fits my neck perfectly. Great quality, great workmanship. The cover is washable and can be removed very easily. Great product.
I purchased this pillow because I have neck and back issues. It supports my head and neck perfectly. This is my 3rd time I've bought this pillow over many years. It has helped my neck issues tremendously. No more pain. I sleep very well with this pillow. When I travel, I take this pillow with me. The BEST PILLOW I've ever used!!
I bought a king size neck pillow several years ago. It was quite long. I needed to replace it, and found that Tempurpedic no longer made the long, king size neck pillow. Instead, I receive a very small pillow, way way too small. The depth, density, hardness are all great, but I need it longer. Very frustrating. Aside from the dimensions of the pillow, it's great. Not one store in the area, or even on-line with the Tempurpedic website could resolve this, so I went ahead and bought the short neck pillow.
This pillow is softer, i.e., less firm than the previous TEMPUR-PEDIC I owned and thought I was replacing. Therefore, I did not get what I thought I would get and it is not as useful to me as I expected it to be.
I purchased my third medium neck pillow, due to a neck injury, and found that it was soft, and not as supportive as my previous pillows, that were very therapeutic. Being very disappointed in the inconsistent quality of the pillow, I contacted customer service and was not offered a replacement pillow, and am unable to use the pillow.
Pillows were way smaller than the initial Tempur neck pillows I purchased several years ago. Did not like them at all, way too small and flimsy....I returned them!