Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Disappointed customer
from NYC
Verified Purchase:Yes
This pillow is not the same as the one I bought some years ago although it has the same references. It is far too soft and does not support the head/neck at all. Then it is useless. And that is a shame that I cannot take it back to the store.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ken
from Philadelphia PA
Verified Purchase:Yes
I have used a tempurpedic neck pillow for several years having tried other brands for an arthritic neck I noted less pain on awakening and throughout the day right away. I take one with me on vacation
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Not a what it used to be
from Memphis TN
Verified Purchase:Yes
I was very disappointed with this product. I had purchased this same pillow in the past actually three pillows last time was 3 or 4 years ago. I wanted to give this as a present to a couple friends. However when I received the pillows the density and consistency of the pillow wasn't the same as the ones that I have now. This pillows did not hold the shape that was necessary to support the neck. It is a real shame that they are not of the same quality since this pillow has been a great help for me. I had neck issues and since I have been using this pillow I don't have any pain. I try to reach somebody in the quality control but they didn't want to hear anything and the person that I spoke with was not receptive at all regarding me trying to help on having this product back to the way it used to be. It has been such a great change and help for me that I was trying to give my feedback to get it back to the way it used to be in order to help others. I used to recommend this pillow however now I can't. What a shame!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mary A.
from Eureka CA
Verified Purchase:Yes
For almost 20 years I have purchased this pillow every year. I was introduced to this pillow through physical therapy after my 2nd upper back surgery. It has relieved upper back pain while sleeping for almost 20 years. Tempur-pedic has changed this pillow and it no longer has the density and support needed to support the neck properly. I will have to shop around and hope I can find a better produce. I'm so sorry that Tempur-pedic thought a change was needed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Gnee69
from Hardinsburg, KY
Verified Purchase:Yes
I splurged on this pillow based on tempurpedics reputation and the fact that it states it's extra firm..it's awful and very very disappointing..I really needed an extra firm for my neck issues and As it was described as being extra firm I was hopeful..at least other companies will allow time trials or at least let you return a pillow...I guess I just gullibly had too high of hopes and misguided confidence in what I thought was a reputable company...I would of rather you just take my money and just say "sucker" instead of sending me this unfortunate disappointment of a pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: my neck hurts
from San Bernardino, CA
Verified Purchase:Yes
I've been using this pillow everyday for over a month. I thought I just had to get used to it but that is not the case since it has been so long. I wake up with a very stiff neck every morning. I think the shape of this pillow is not ideal and that the cloud pillow which is a more traditional shape would work better.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Great pillow for neck support
on June 5, 2020
Posted by: Karen A.
from Oregon
Comfortable and supportive. It does not smell unlike the mattress topper that I purchased along with it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: BOOM BOOM
from Alva, Florida
Verified Purchase:Yes
I have to be honest with you and say that its not as good as your regular shaped memory foam shaped pillows and I just love those. I truly wish that I would have bought them instead. I can only give them about a 2 since they are not able to support my injured neck like I had hoped. Love your other products however I won't be able to continuing using these. I was so optimistic about them in hoping that they would work for me. What a disappointment for me. USAF Retired
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com