Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
3
Foam less dense-not as supportive, cushiony as old versions
on July 3, 2020
Posted by: Nosey516
from Boston, MA
Bought two of these long ago (20 years or more, seriously,) when there was only one size (small.) Bought a medium one maybe a year ago - size is better, but foam was less dense and "cushiony" feeling. The size is better but not the foam. Bought two more approx 2 weeks ago - medium size - foam is much, much less dense. Feel is too "airy," not as supportive and cushiony.
[This review was collected as part of a promotion.] This would be better if I had selected the correct size, but i didn't have a show room near me and since there is no returns, I will continue to use this. It is very comfortable and gives me good support.
Bought two for my mother to replace her old ones, but the design is different and not as firm as previous model. Tried returning or even exchanging for a larger model since one pillow was still unopened. Was told all sales are final purchase.
[This review was collected as part of a promotion.] After start using this pillow, I slept very well. Cover is included so you can keep it clean. Good product.
[This review was collected as part of a promotion.] Replaced my 25 year old pillow. Sleeping better than ever! The small contour is perfect for my narrow shoulders.
[This review was collected as part of a promotion.] I recently had neck surgery. I had trouble getting comfortable but am now sleeping through the night with this pillow.
[This review was collected as part of a promotion.] I had purchased my pillow after a car accident and I am extremely thankful that I did. The TEMPUR material is hands down the best. I feel as if I'm laying on a 5 star hotel pillow but better. The plush feel has a slow response to pressure but gives you more than enough neck support. My overall experience has been awesome. I did visit one of their stores and their customer service made me feel even more comfortable. Thanks Tempurpedic for keeping me in line.
I have been using this product for well over two months. I wake up everyday with a stiff neck. I followed the instructions for measuring what size to purchase and purchased a medium pillow, however, I think it raises my neck to high which causes my neck pain. I think a small would have been much better. I am very unsatisfied with my purchase.