Felt this pillow was a little on the firm side but I think overall has helped support my neck when I sleep on my side. My partner also tried it, and I think he enjoyed it better than me.
WARNING: I ordered two Standard Small neck pillows and upon receipt, I thought they sent me travel pillows! They are not the same quality nor size as before. I have two other Temper-Neck pillows and they are wider than what I just received. NO mention is made of the size of the pillows on their website. I had to call to inquire whether if I traded them for the Standard Medium whether they would be wider. There is no difference. I am stuck with these small pillows because I cannot return them even though I have not opened the protective wrapping.
I have purchased this exact pillow for over 20 years, every couple of years. The pillow has changed so much as to be unrecognizable. It's lightweight and soft - nothing like the supportive foam of even 2 years ago. Will NEVER but again, and am now worried about replacing my 15 year old Temperpedic mattress.
I like the pillow but probably should have gotten the smaller size. I am petite and the medium kind of making my neck stretch too much I guess. But overall this pillow is really great!