Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Shannon Graham
from Colorado
Verified Purchase:Yes
Like the pillow, but had to order two of same size for the special, and it works for my husband, but not me. I also later found out I cannot return. So pretty expensive lesson on reading return policies!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Debra
from seattle, Wa
Verified Purchase:Yes
This is my second pillow, they last a long time. Great for anything that ales neck and shoulders. Been looking for a couple of years for a good pillow. I remembered how well it works for in the past. My neck is so much better. It is worth every penny it cost. Please try these pillows I promise your neck will be so happy!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
I have to sleep on 2
on September 23, 2020
Posted by: Travelrunner
from San Francisco
This pillow is so thin it absolutely does not support my neck at all!! I sleep on this pillow and have to also use the travel pillow to create a lumbar type support for my neck! I would not recommend this pillow to anyone experiencing neck issues.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Grifflover
from Texas
Verified Purchase:Yes
I have had three tempur neck pillows, size small, over the years. I often have neck pain due to fibromyalgia and have tried other pillows. This one is the only one that feels good and gives me relief.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Skip this
from Chevy Chase, MD
Verified Purchase:Yes
The pillow is too light and doesn't make the difference I thought it would. I had another tempurpedic pillow and it was fantastic- but this one was NOT good.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: FEWEST
from Boulder, CO
Verified Purchase:Yes
It was a birthday present from my parents to me, their poor college student with an aching back! Seriously, this pillow has really helped me sleep at night, and I will never leave home without it!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not what it used to be. Redesigned neck pillow lacks support
on September 21, 2020
Posted by: Sore Neck
from Beverly, MA
Verified Purchase:Yes
I have been a fan of the Tempur-Neck Pillow for over a decade. I am 6' tall with broad shoulders and am a side sleeper. For a decade, every few years I would buy a new QUEEN size LARGE Tempur-Neck Pillow (after 3-4 years, they get too soft and I needed a new one). This time when I went to order I see they redesigned it. First, they got rid of the QUEEN size. The QUEEN size from before was about the length of a normal pillow. Still too small for my king size bed, but better than the STANDARD size which should really be called CHILD. This new pillow is so small that when I roll over, I roll right off the pillow. Secondly and more importantly, the new formula is much softer and has far less support than even my 4 year old one. I called customer care and was told they redesigned it and that lots of people are complaining. I implore Tempurpedic to bring back the Original Tempur-Neck Pillow. Take a look at all of your bad reviews on this pillow. I'm not the only one asking. Rebrand this new neck pillow to a new name. It is nothing like the old one. Bring back the QUEEN size - this pillow is too small. This LARGE pillow is supposed to be for people with broad shoulders, but because it is so soft, my head seeps into it and I wake up with a neck ache.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
The King Sized neck pillow is no longer available.
on September 21, 2020
Posted by: Disapointed
from Jupiter FL
Verified Purchase:Yes
We have had king size neck pillows for years. This time we tried to buy new ones and were surprised that large is not as big
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com