Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Horrible pillows
on April 25, 2024
Posted by: SoCal
from Southern California
Still experiencing severe neck and shoulder pain. When I reached out to customer service, I was told there'snothingthey can do. I love Tempur Pedic mattresses but their pillows are horrible.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Benben
from Tampa, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased tjis pillow because i have neck pain everytime i wake up in the morning but to my surprise it got worst and it did not help. I tried to return it or exchanged but they said its not allowed. I just throw away my hard earned money
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mimi
from Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had a tempurpedic pillow for 10 years. Love them. The new one is a different fabric. Not as comfortable
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Side sleeper
from Santa Rosa Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had one of these for years and I didn't understand the sizing. I thought they were talking about the length of the pillow that's why I measured my shoulder to head. Instead it was the thickness. I bought the small thinking it would still have a thickness to it to support My next and I felt like it was made for a toddler. I haven't used it one night. I'm still using my Old one. What sucks and I knew I shouldn't have bought it was no returns on pillows. Huge waste of money and I don't know anyone who would enjoy this thin of a pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: susan
from west springfield, ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow's curve gives just the right amount of support to my neck. I wish there was a cotton, colored pillowcase which fit it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Doone
from Bridge City, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this pillow. I have had this one for a couple of years and I probably will order one again. Even got my daughter one!! P.S. This goes great with my new tempur pedic bed
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Pattie O
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own 2 neck pillows! My neck doesn't hurt when I sleep on them. I let a friend borrow one of mine (from my guest room) and reported immediately pain relief. I cannot recommend these pillows enough!!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Karen
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have to sadly say that the pillow did not work for me. When I chose the large, I thought it was longer in size, but when I received the pillow I was surprised to find that the word 'large', refers to the height of the pillow and not the length of the pillow (but that was never specified when I bought it online). I am very disappointed and would have liked them to exchange it for a shorter and longer one because I suffer from neck and back problems, but they told me they don't do exchanges or refunds.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com