Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1 out of 5
1
Not Comfortable at All
on May 1, 2024
Posted by: Jenn
from Lexington, SC
The pillow is extremely uncomfortable. It's WAY TOO firm, far more firm than it needs to be to provide neck support. AND IT CAN'T BE RETURNED OR EXCHANGED!! Which is did not realize. That was a lot of money to spend on a pillow I can't even use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Just What My Neck Asked For!
on April 30, 2024
Posted by: Jesse
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] My review after using 1 full month: I've tried many different "Neck Pillows" over the years and finally found the End-All! This pillow offers great support and I'm finally getting a good nights sleep. Even better, I'm not waking up with a stiff, sore neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Tried pillow for 2 weeks, neck pain and headaches
on April 29, 2024
Posted by: Pain in the Neck
from Portland, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really had my hopes up that this pillow would help my neck and back pain. I am a back and sometimes side sleeper, was surprised that after measuring the small pillow was recommended. After 2 weeks of trying to get acclimated to the pillow my neck pain has worsened and I am experiencing headaches in the back of my head daily. I understand that neck pillows require greater support, but this pillow feels uncomfortably hard. Even the small pillow feels too large, my neck is supported at a steep angle particularly when sleeping on my back. I have to abandon it, which sucks because it was expensive and cannot be returned. Proceed with caution.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Amazing neck support
on April 29, 2024
Posted by: sherylwithans
from Lewes, DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] I honestly wasn't sure about this pillow the first few days as sleeping with the big bump under my neck felt odd but after a week I was hooked! I'm a side/back sleeper and it supports my head great. I haven't woken up with a sore neck since I got it!! Love it! highly recommend
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Comfortable and Built to Last
on April 29, 2024
Posted by: Dogboy
from Southern Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very comfortable pillow. I bought this after my wife has been sleeping on one for several years. I started having neck issues almost every night, and at my wife's recommendation, I bought this pillow. I love it. It has greatly alleviated the issues I was having with my stiff neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Bought as a gift
on April 26, 2024
Posted by: Andi
from Ravenswood, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has helped with husbands neck pain and snoring. Definitely worth a try if you too are having neck pain issues.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Neck pillow
on April 25, 2024
Posted by: Not happy
from Harrah, ok
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used this pillow in the past and it was great. This time though I am having a hard time. Not as comfortable as I remember.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Shorter than my old one
on April 25, 2024
Posted by: Sleeping
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] The new pillows are not as good as the old pillows. The new pillow is like 9" shorter than the old one and doesn't fill out my pillowcases. I even deliberately ordered the large.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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