Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Painful Product - not worth the price
on May 6, 2024
Posted by: Stiff Neck
from Chicago, IL
Wrong size was ordered and was left with a painful/stiff neck. Tempur does not offer any exchanges, even within the 90 day window. "Every product includes a warranty to protect your investment"- useless guarantee.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: namrogetak
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Same high quality support as my previous set. Was pleased to rebuy these pillows!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Susie
from Carthage Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used tempurpedic pillow for years....a neck pillow....and have loved it! The pillow I bought this time is very hard, non flexible, and the cover is slick. Not a soft cover like the previous ones I've had. I do not like it at all and cannot use it because instead of helping my neck, it causes neck pain. Not happy!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Rock hard with a terrible return policy
on May 4, 2024
Posted by: Lydia
from Portland, OR
This new version of the pillow is NOT like their old version AT ALL. I've tried to break in the foam on and off many times before giving up. The foam doesn't give at all and it is like sleeping on a curb. I had bought it for my whole family and we've all experienced the same thing. It's crazy to still choose Tempur pedic when there are SO many other comparable products on the market nowadays that offer a trial and return especially if the product is unused. I had never before been unable to return an unused product. I had questioned the hardness of the pillows when they first arrived still in their packaging but decided to give it a try due to Tempur pedic's strict no return policy. It was even hard to find the place to leave this review. I would not recommend these pillows (nor the company).
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: HappySleeper
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this pillow for my wife but it didnt work out for her - its too big for her neck
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: HappySleeper
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow feels a little weird but worked out well for me. It reduced my snoring and helps to keep the head in line with rest of the body
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: SF
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely hard and caused neck pain. Unable to return.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not Comfortable at All
on May 1, 2024
Posted by: Jenn
from Lexington, SC
The pillow is extremely uncomfortable. It's WAY TOO firm, far more firm than it needs to be to provide neck support. AND IT CAN'T BE RETURNED OR EXCHANGED!! Which is did not realize. That was a lot of money to spend on a pillow I can't even use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com