Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Happy Californian
from Irvine, CA
Verified Purchase:Yes
I've used this pillow for years and I recently bought two more. Love it and perfect for side sleepers
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Better than anything I've tried so far
on November 13, 2020
Posted by: Better Rested
from FL
[This review was collected as part of a promotion.] I have really terrible neck pain, probably from always being in front of a screen, for work. And the pillow really is nice only thing is that I still have to make minor adjustments to the height of it. Overall probably the best product I've tried thus far.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy Day
from NY
Verified Purchase:Yes
My shoulders to neck is 5 inches. I bought the small size. I have cervical neck pain for a few months. I was so excited to receive the neck pillow and hoped it would help to ease my neck pain. I used it right away on the day I received it. Frustratedly, my cervical neck pain gets worse next day. The curved big end is too wide for neck length. When I let my head to sit on the middle lowest part of the pillow, my shoulders have to go on to sit on the edge of the pillow, the stiff edge makes my shoulders/upper back quite uncomfortable. When I let my shoulders not go on the pillow, my head has to sit on the top of the curved area, uncomfortable neither. I tried to sleep on the small end. Feel better than on the big end. But it is too narrow. My head touches the big end and feels a push. The total length of the pillow is 12 inches. l measure 7.5 inches from the edge of pillow (the big end side) to the lowest line of the pillow's middle part. (If includes the big end's curved degree, it is even longer than 7.5 inches). I chatted with a customer service. The agent said because of a new pillow, I need to give it a few days to get used to it. I understand if the problem is about the pillow's firmness. But it is not the point. I might need to grow my neck longer to fit the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Stiff neck
on November 13, 2020
Posted by: Neck pain
from Washington state
I bought 2 of these after reading so many positive reviews. First of all they are very small which is fine just keep in mind it drowns in a regular pillow case. These pillows kill my neck. I wake up all night and my neck hurts so bad I can hardly turn my head. I've turned it every direction and it doesn't help. I gave the second one to my 20 year old son and he can't sleep with it either. I would like to try a different model but scared now as these are spendy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Like a rock & not responsive as old neck pillow
on November 13, 2020
Posted by: Stefanie
from San Jose, CA
I ordered this and I'm stuck with it. Yes it's supportive but unlike past Tempurpedic pillows I've owned (which I'd say were medium to firm, this one is EXTRA FIRM and NOT NEARLY as responsive. Feels like a rock. Unless I got a bad one, please tag this item as extra firm as the current label is medium and when you can't try before you buy, you're stuck with a rock under your head. Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Retired teacher
from New Jersey
Verified Purchase:Yes
My neck feels so much better, and I am sleeping much more soundly. No waking up, trying to readjust my old pillow. Definitely worth the price.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Cheryl
from NJ
Verified Purchase:Yes
I used to have a tempur-pedic pillow years ago. I had it for more than 10 years which is the only reason I ever got rid of it. At the time I didn't have chronic pain or discomfort so I didn't buy another one. Now, I do have chronic shoulder and neck pain. After our current pillow seemed to be making things worse, I decided to invest again in Tempur-pedic. I bought two, one for me and one for my husband. Unfortunately I am disappointed in my purchase. These pillows are nonrefundable and my neck/shoulder pain has not improved since switching. My husband isn't a fan of his either. The product isn't as good quality as it was in the past. I should've researched the return policy prior to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
The quality if this pillow is a 10 out if 10 my last one 15
on November 10, 2020
Posted by: Jeanne
from Millbrook
Verified Purchase:Yes
The pillow helps with neck issues I would recommend this to anyone
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com