Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Kimmy
from charlotte
Verified Purchase:Yes
I had a tempur-neck pillow for 10 years and want to buy a new one to replace the old one. But the quality is totally difference from the previous pillow. They are not as comfort as before, I can't sleep on that for a minute and my neck hurt. The worst thing is that the pillow is non-returnable. The pillow is so expensive and you can't return it even though you are not satisfy with the product. Don't try your luck!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Too firm and hard.
on December 23, 2020
Posted by: Gilbert
from El Paso, Texas.
I was very disappointed! I have a cervical degenerative disc in my neck area, and I thought that this pillow would be comfortable and solve my problem. But, it is too firm and hard as a rock. At night when I first tried it, it was so firm that my neck alignment was not straight, which is what I need for my neck problem. After this I found an tempur-pedic neck pillow that was a standar/medium and alas, it too felt like a rock. Sorry, but I woke up (I could only get about two hours of sleep) the next morning with a very sore neck. You people at tempur-pedic need to develop a pillow that ventures on the close to soft feel.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Like a Rock
on December 23, 2020
Posted by: Sore Neck
from Dayton, OH
I bought two of these pillows for my husband and myself. They are hard as rocks and not comfortable for either side or back sleeping. A huge waste of money!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not happy sleeper
from Texas
Verified Purchase:Yes
Don't waste your money, pillow is a joke. Slept with it for two days and have the worst headache ever. Ended up giving it to my cat for her to sleep on. Very disappointed had heard great things about tempurpedic. Keep your hard earned money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Terribly thin, very unsatisfied
on December 21, 2020
Posted by: Terrible sleeper
from San Jose, CA
I'm really disappointed in this pillow. It is incredibly thin, like it honestly feels like there isn't even a pillow there. I've actually had worse sleep since using it because I wake up so frequently to try to adjust it to a comfortable position. My boyfriend bought it for me as a gift and I feel terrible that I can't continue to use it, but for my sleeps sake I will not be using it any longer. Really disappointed that returns/exchanges aren't allowed. Because of that policy, and my horrible experience with this pillow, I will never purchase from tempurpedic again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
My Fault
on December 11, 2020
Posted by: Pap-Paw
from Chattanooga TN
This is the third TEMPUR-Neck pillow set we have purchased. Have always hoped for pillows sized for a king or queen bed, so I purchased 2 "Large" pillows. Boy, were we disappointed when we opened the box and found 2 small child-size pillows that are 4" shorter than our current pillows. They look ridiculous on our king bed. We will probably give them to our grandkids. The purchase was my fault because I focused on the description of "LARGE" instead of reading the actual dimensions. We won't be fooled again, and we won't purchase another Tempur-Pedic product. Too bad.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Different foam used in Medium size
on December 11, 2020
Posted by: Curious sleeper
from Minneapolis, MN
Great pillows, I sleep great... But, help me understand, why do you use an extra-firm foam in the medium size, instead of the same medium-firm in the travel and small sizes? They are all clearly Tempur material, but do not say they are the same because I own all three and they DO NOT feel the same! Travel and Small sizes are the same slightly pliable medium-firm feel that conforms almost immediately and is more "cozy" as a bed pillow, but Medium size is EXTRA FIRM, much harder to the initial touch and takes longer to conform so is less "cozy" to sleep with. I sleep on the medium because its size is correct for me, but given the travel size is the same size but consists of the cozy foam, I prefer the feel of the travel. The medium does soften up after a few weeks of use, but still noticeably different.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: NoMoreTempurFor Me
from Napa, CA
Verified Purchase:Yes
Wow - how small can you make a pillow and still label it for general use. This pillow isn't even large enough for a child. Put it on a real adult bed and you will lose it. Laugh (or cry) when you put a standard pillow case on it. Stupidly small. Last Tempur product for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com