Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Sweet Sleeper
from Wickenburg, AZ
Verified Purchase:Yes
It works! I love my pillow! I wish I had gotten this years ago! It helped relieve my kinked up neck after just the first time using it. And now I sleep better than ever!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Anisa Dye- Hale
from US
Verified Purchase:Yes
I got a Tempurpedic pillow years ago after a recommendation from my chiropractor. I fell in love with it. It was thick and sturdy. After experiencing some neck and back issues recently, I ordered another one. It is much thinner and entirely too soft. It's just ok. I don't think it's worth the price anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
New version is not good!!
on April 14, 2021
Posted by: Favorite pillow replaced with stone
from Arkansas
I LOVED the old version of this pillow. We got one free when we purchased our mattress over ten years ago. I was so impressed with it that I bought another right away to replace the free pillow when/if it got flat. I have now used both and they are well past their time. I bought a new one and got it in to realize that it is a brick. They are no longer using the same material as the mattress and the pillow is much cheaper quality. It actually hurts to sleep on this pillow now. Very disappointing bc I would have been a customer for life and recommended this pillow to everyone. Now I will not only be looking for a new pillow, but also not recommending this one unless you change it back to the old version again!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed Repeat Customer
from USA
Verified Purchase:Yes
I slept on a Tempur-pedic pillow for years. Absolutely loved it. Part of the reason I loved it was because of the amazing soft cover which could be removed and washed. I finally decided to invest (I use that word because these pillows aren't exactly cheap) and just received in the mail today. I am extremely disappointed in the cover. Feels like cheap polyester. I can't imagine I will enjoy touching that. I will reserve judgement on the remainder of whether the pillow will be as comfortable as my previous one. But very disappointed with the cover. Obviously Tempur-pedic has cheapened it without lowering the price of the pillow. I am thinking I should have perhaps tried a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Barb
from Iowa
Verified Purchase:Yes
I bought two medium neck pillows. They are both so hard we can't sleep with them. They do not conform at all. Do Not Buy!! I have two older neck pillows bought years ago from Tempur-pedic and they were great, since they are older I thought getting replacements were due. I was wrong, pillows are non-returnable so I am out. Not sure what is going on with the Tempur-pedic brand but the pillows are hard as a brick!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
I was so excited about this pillow but...
on April 9, 2021
Posted by: Dkforlife92
from Lawrenceville, IL
This has got to be the most uncomfortable pillow I have ever laid my head upon. I got it because I have a lot of problems with neck pain but after only thirty minutes of using it my neck hurt so badly. It's hard and doesn't contour to your shape at all. Maybe it's worked for some people but for me it was a complete failure. Would NOT recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Not like the original
on April 5, 2021
Posted by: Sunshine
from Oahu
I bought this pillow after using my moms original neck pillow which I absolutely loved. I found this pillow much bigger and a lot harder. I bought the medium and found it actually hurt my neck instead of relieving it. Unfortunately I couldn't exchange it which is bummer since I paid a lot of money for a pillow I can't use. For now I guess it's a knee pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Different from old product
on April 5, 2021
Posted by: Old Pillow Better
from Orange County, CA
I bought this pillow to replace my old one from 2007/8. That old pillow helped me tremendouslyl with neck and shoulder pain. I was very disappointed with the new version. Felt softer and lighter and I woke up in the morning with neck pain. I am back to using my old pillow and my toddler has a fancy pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com