Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Size chart inaccurate. Rock hard. Lost trust in brand
on May 8, 2021
Posted by: Sleepless
from VA
I've owned numerous neck pillows and replace them every few years. I purchase them locally at a store that accepts returns. This time I ordered directly from Tempurpedic website using their measurement guide. Turns out that the pillow I ordered (size Large) was way too big for me. Its bulbous. shape and size contributed to a great deal of neck and head pain despite my best efforts to adapt. I then ordered a smaller size (Medium) which is unbearably rock hard and impossible to sleep on. My ears and jaw ache when sleeping on my side. The Medium pillow is "Extra Firm" according to the box. I did not have the option to choose my preferred firmness when ordering and never would have chosen Extra Firm! The first (Large) pillow I ordered was labelled "Standard" though nowhere on the website description are there options for choosing firmness. I've happily relied on Tempur pedic neck pillows for years and never had problems like this before. These new pillows are not made from the same material as the older ones. A complete waste of money since my family members also find them too uncomfortable to sleep on. Sad to say, I've lost my trust in this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Cat
from Tx
Verified Purchase:Yes
I love the pillow when sleeping on my side. When I toss and turn or go from side sleeping to back sleeping it is not as comfortable for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Miss the length of my old tempur neck pillow.pedic
on May 5, 2021
Posted by: Christine I
from California
Verified Purchase:Yes
I like this neck pillow but wish it were longer like my old neck pillow. In that regard, not a good value.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Great pillow helped my neck pain
on May 4, 2021
Posted by: Neck pain no more
from Wa
[This review was collected as part of a promotion.] Only pillow that helped with my neck pain. Perfect amount of support
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Painless sleep
on May 4, 2021
Posted by: Flashy
from NY
[This review was collected as part of a promotion.] I found this pillow very comfortable, especially the large size. I sleep very well and have no neck pain as I did with other pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Comfortable and supportive
on May 4, 2021
Posted by: Happy Sleeper
from Los Angeles, CA
[This review was collected as part of a promotion.] This pillow is comfortable and supportive but didn't completely fix my neck and back pain. I am a side and stomach sleeper and the pillow is a little too high for that. It still beats other pillows that I've tried though.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Excellent pillow
on May 4, 2021
Posted by: Marion
from La
[This review was collected as part of a promotion.] We have several Tempurpedic pillows, but the neck pillow givesa lot of neck support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
It's hard and it doesn't get softer
on May 4, 2021
Posted by: neck pressure unresolved
from Bridgeport, CT
[This review was collected as part of a promotion.] I've used it for months, past its return window, but it's just so hard for the back of my neck, if anything it adds pressure to it. It's uncomfortable for sleeping on my back and not big enough for a comfy side-sleeping. I wish I can return this.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com