Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Love It!
on May 21, 2021
Posted by: Better Sleep, Less Pain
from Peoria, Az
Verified Purchase:Yes
I took advantage of the bogo offer and treated myself and my daughter for our birthdays. My neck feels so much better since I've been using my pillow. It's extremely comfortable and it really works! It gives my neck the support it needs and that's very important to me since I suffer from degenerative disc disease in my neck and need a good quality neck pillow... This pillow is the one! I love it and recommend it to everyone!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Quality product but not comfortable for the light-weighted
on May 21, 2021
Posted by: insomnia
from Chapel Hill
Verified Purchase:Yes
I got a stiff neck in the morning after the first night I slept on this pillow. Too hard and would not sag when people who are light-weighted are using. But it's working well as I put it on the chair to serve as a back pillow. I believe it would be good if I am heavier and thus this pillow will sag when I put my head onto it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
What happened to quality control?
on May 20, 2021
Posted by: Wants the old Tempur-pedic quality back
from Boston, MA
Verified Purchase:Yes
For the couple of years, Tempur-pedic neck pillows have been losing their support way too quickly. They are expensive and I had to replace them about every 6 months. The latest one that I bought is the hardest foam ever. It's not really even memory foam and has very little "give." It made my neck and head hurt. I'm trying to find a company that makes a firm, supportive neck pillow that is consistent and lasts a reasonable amount of time for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great quality
on May 20, 2021
Posted by: Happy
from Tx
Verified Purchase:Yes
It takes some breaking into- a little firm at first. Overall awesome support for neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Much too large
on May 20, 2021
Posted by: John
from Michigan
Verified Purchase:Yes
Thought I had pretty broad shoulders, so I got the large thinking I have a big gap to cover as a side sleeper. Much too firm (I had the original years ago and don't remember it being this stuff) and much too big. Useless for sleeping, but because there's no refunds so I'm just using it as a meditation cushion.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Does not work for me
on May 19, 2021
Posted by: Xiuzhen Chen
from NY
Verified Purchase:Yes
I eventually got the small one. It is too shallow for sleeping on the side and too high to sleep on the back. It is the worst experience I have ever had with pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
My neck doesn't hurt anymore
on May 18, 2021
Posted by: Jdd13
from San Diego
Verified Purchase:Yes
I got these pillows for my husband and I. We loved them so much we got my teen one. They take a little getting used to but our necks feel great and no more headaches. I wish they made kids sizes, I would buy them for my littles too.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
A little too stiff
on May 18, 2021
Posted by: Elisa
from Portland or
Verified Purchase:Yes
I'm 57, generally sleep on my side and wanted neck support. Have gratefully slept in a Temperapedic bed for a few decades and previously used their pillows, also. These are ok but really, just a tad too firm so don't feel like bed- comfy/ semi-luxurious to rest your cradle into night after night. It does the job but something's not quite adequately tweaked to make it perfect. Older model seemed more comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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