I bought this pillow with hopes it would help my neck pain. I have a tempurpedic mattress and love it. This pillow is horrible, however. It's not just "firm", it's hard as a rock. I ordered the size small based on my measurements and it is MUCH too small. It put pain on my shoulder when side sleeping, even though I am a petite, 5' 3" woman. It's a shame tempurpedic does not offer returns, I am very disappointed.
I bought this for my husband whom has back and neck issues and primarily sleeps on his side. He now refuses to use it after several nights of trying it out at different angles and sides.
I ordered this pillow to replace an old one of the same product, which was taken by my brother after he stayed and really liked it. The new one is not made with the same material. The new one is more like a foam pillow in the tempur-pedic shape, it does not feel like memory foam. I really miss the memory foam one.
I've owned a Tempur-Pedic classic neck pillow for years - absolutely love it. But, it was showing its age so I bought this new neck pillow. Dear God, it's horrible. It has two major problems: 1) Length - there isn't any. It's quite a few inches shorter than the classic neck pillow. 2) Hardness - not nearly the give one would expect. Quality just isn't there. Waste of money.
I have suffered from neck pain for years after being in a car accident. This pillow has been life changing. I no longer wake up stiff and my neck range of motion has drastically improved. The contour of the pillow hits just the right spot where I need the support. I also love the small size. I can easily travel with it. I have the small.
Last month I bought a new Tempur-Neck pillow to replace one I had purchased years ago. As soon as my new Tempur-neck pillow arrived, I threw out my old one. Unfortunately, the new one is This pillow is very very firm. I would go so far as to say "hard", so hard that I can't sleep using it.