Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
3 out of 5
3
Good quality just like my previous one
on November 18, 2021
Posted by: Mistake
from Minneapolis, MN
Not using either of the two I ordered, to large for my neck. Measured according to the web site and also measured my old one and it was right on. So back to using my old one that I have had for years. :(
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
uncomfortable
on November 18, 2021
Posted by: sidesleeper
from San Diego
woke up with neck pain next day - stopped using it
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Disappointed
on November 17, 2021
Posted by: Unhappy pain in the neck
from Tennessee
I ordered exactly as I was supposed to do but the pillows seem to be too small and too firm. This in turn caused worsened neck pain.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Don't buy this pillow in small!!!!
on November 17, 2021
Posted by: Doggie Mom
from Daytona Beach, FL
We have always bought this pillow in the small size and have loved it, so I just ordered two more. When they came, they were very, very small and uncomfortable. These were not at all like what we have gotten in the past. Cannot sleep on them, so they were a total waste of money since you cannot return them.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Quality pillow, but too firm for me
on November 15, 2021
Posted by: MissyB
from Ohio
This is a high-quality pillow and if you want a very firm feel, I would recommend it for you... but only if you want firm. I really hoped this would be the life-changing pillow a lot of reviewers described. Unfortunately I did not have that experience. Again, the pillow is very high quality and exactly as described. The material is firm and the fabric covering is soft. It seems like it will be durable. My husband is using it now and likes it well enough. But as someone who struggles with neck pain and waking up with a stiff neck, I read many reviews from others with similar issues who felt this pillow helped them. Sadly, it did not help me, and was firm enough that I had a stiff neck more often and struggled to get in a comfortable position. I did try it for about 4 months and tried using heat & pressure to ease the firmness as recommended by others online. In the end, not a good fit for me; but I can't fault the company or the pillow itself. It just didn't suit my needs.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Neck pain
on November 13, 2021
Posted by: Cheated!!
from San Luis Obispo, CA
This pillow is not at all like the one I purchased years ago. The material is rigid and inflexible. I stuck with it for a few weeks, but now have developed serious neck pain. I tried washing to soften, but it turned into a rock. I could have folded up cardboard boxes and had a more comfortable pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great pillow
on November 12, 2021
Posted by: Tammy
from Morristown TN
I have a titanium plate in my neck and can't sleep on regular pillows. This pillow has helped me tremendously.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Would give 5 stars if you still made a King size pillow
on November 7, 2021
Posted by: Missing King Size
from Colorado
I love your pillows and cannot understand WHY you stopped making a king size version. I need to replace mine b/c I've had it for a number of years. The regular size is simply too small on a king size bed. I may have to find another brand.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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