Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Quibe M.
from Fort Lauderdale, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is too thin. It's almost like not having a pillow. Buy the large NOT the small. I called customer service to exchange it for a large but unfortunately they don't even consider the exchange even though I didn't even open the plastic wrap. NO MORE Tempur- pedic products for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Rjc
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is very firm. Trying to get use to it. If I could return it I would.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Andy
from Arnold, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had Tempurpedic products for years and have always liked them. However, this new pillow is hard as a rock and does not support the head and neck as well as a slightly softer pillow would.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from Cincinnati
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered a large, thinking it would be best on our king sized bed. Then I saw it should be based on my measurements... I had ordered on Sunday, called first thing Monday morning to change to medium. Customer Service (not available on Sunday) said I had to call within 2 hours of ordering (even though they weren't there???). The pillow is too large for me, not returnable. It is hard and having difficulty adjusting to it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: happy neck
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have an issue with my neck and this pillow really helped. Totally recommend it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Bill
from Spirit Lake, IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is the best I've ever owned! Wish I would have gotten one sooner!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Too big
on June 17, 2024
Posted by: Not so happy sleeper
from CA
Order a size smaller if you're on the fence. I'm a side sleeper and was deciding between a small and medium- definitely should have gone with the small, because the pillow is taller and firmer than you might expect. Also cannot return or exchange.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Excellent product
on June 15, 2024
Posted by: Delighted Sleeper!!!!
from Central Florida
I had the best night's sleep in over two years. The first time that I slept through the night. I would recommend this pillow to everyone.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com