Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Those aren't pillows!
from O'Fallon, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The neck pillows are very comfortable but they need to be at least 10" longer. They are so small they look like baby pillows on out king size bed. As most side sleepers like to grab their pillow these jus don't have enough real estate. They are in our closet and we bought pillows from Sleep number that were 34" long vs 20".
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: ZW
from West Hartford, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is very firm. Hard to use in any other position besides back sleeping. Puts excess pressure on the jaw when side sleeping. Not returnable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Dirt McGirt
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Many reviewers had noted just how small this pillow was when used on a king-size bed. This was something I knew going forward, but it is worth saying that it is true, and this pillow is very, very small. As to the pillow itself, I found it very uncomfortable. I typically like a very firm memory foam pillow and had used a different brand for about 10 years now. It had seen better days so I wanted to give this Tempur Neck Pillow a try. Even though I like a firm pillow I found this extremely firm; too firm for my taste. I used the pillow for a week in hopes that I would get used to it and that it might soften up a little. After using it for 7 days, my neck was hurting and my sleep was suffering because of it so I stopped using the pillow. Unfortunately Tempur has zero return policy on any pillows, so I'm stuck with this pricy, unusable pillow. Both my wife and daughter gave it a try as well, but they too found it uncomfortable. I realize the reason there is no return policy, but it does make ordering a pillow here a risky option. You can't try it out, and if you don't happen to like it, you're out a significant amount of money. Again, I knew all of this up-front, but didn't expect the pillow to be this uncomfortable. I'm back to using my 10 year old pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sad owner of two hard pillows
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I dislike this pillow so much! I wish I never waisted my money. I had one of these pillows about 15 years ago and loved it, so I thought I'd get a new one. I was so excited when it was delivered! I got it out and thought why did they change it? It's ridiculously smaller (it's way to small for a normal pillow case) then it used to. My old pillow fit in a normal pillow case. Also this pillow is SO hard! I wish I could get my money back
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Jake
from Charlotte NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very glad I bought this. No complaints. It was firm at first but after a few weeks it's just right
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Well rested
from Oklahoma City
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used these pillows for years, purchasing a new one every few years. They hold up well and provide excellent neck support sleeping on your back or side. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Awful. Not the same foam as older models
on February 9, 2022
Posted by: Evon
from Salado, TX
I purchased 2 of these pillows 15 years ago. I take them with me everywhere when we travel. Absolutely love them. I was reluctant to order new ones reading both the good & bad reviews. Big mistake! Waste of money! Should not have ordered as the foam is completely different. It's super hard & does not conform to your body or get any softer with body heat. I have rods in my back from scoliosis surgery and my original temper pillows are the only pillows I can use to avoid neck & back problems. It's unfortunate that Tempur Pedic doesn't offer a satisfaction guarantee or replacement option for pillows. If you're expecting the new neck pillow to be as good as the older model....forget it. I'd give negative stars is possible.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: John s S
from Long Island NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's firm but not that hard... it's perfect for my neck, I have bought more than 6 so far I gave it as gift for my family and friends. They all love it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com