Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: JD
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the TempurPedic product I've purchased that has been an absolute dud. This pillow was so hard that after I laid on it for a while, my head and neck went numb. My partner and I both had the same problem with this pillow. It has no give to it, does not mold to your body, and is very dense and heavy. I confirmed I have the right size based on the measurements TempurPedic provided on their website. Incredibly disappointed that I'm now stuck with pillows that are unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ice creamqueen
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is too firm and actually hurts my ears.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Will
from Scottsdale
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was way to firm for me! And no refunds on pillows so not happy
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy customer
from LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couldn't get used to the bumps in the pillow that's supposed to contour to the neck. I've found much better luck with a pillow from another company. The one where it's more of a slope that contours to the neck than the Tempurpedic one with stiff bumps on each side. Not comfortable. And yes I ordered the suggested size per measurements.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Shi
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's soft and high for the neck to rest. Excellent choice!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Rock Hard- not like previous Tempur neck pillows
on February 10, 2022
Posted by: My poor neck
from Boulder
I have Tempur neck pillows previously and loved them. So after about 8 years with my last one, I decided to get a new one. This one is so hard it creates neck pain- I've tried to break it in by using it but it is simply too hard and does not give. It is unusable, and to literally add insult to injury, Tempurpedic will not allow returns on pillows. If you have used older Tempur neck pillows, please be aware that this is MUCH harder.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Lagunakb
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a replacement for a 5 year old pillow. This pillow is perfect for me. Supports my neck and aligns my body.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Small neck, big pillow = not good
from Woodland, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this pillow to replace a Tempurpedic size small pillow that I had used for years. When the old pillow needed replacing, I ordered the same size and brand, but it is a lot thicker than the old one. Had I known that the new pillow would be uncomfortably thick for my small neck, I would have looked into other brands (or looked into an extra small option). The quality of the pillow is excellent, but I am not able to sleep very comfortably with it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com