[This review was collected as part of a promotion.] I will preface this with the fact that I'm a petite person. Short and fairly light and frail. This pillow was way too solid for me and had almost no give, even after roughing it up and sitting on it and violently squishing it quite a few times. When I put my head on it (on my back or side), it started cutting off circulation in my body from the positioning (SOMEHOW) and had negative effects overall. I couldn't get comfortable and definitely couldn't sleep. To get this pillow to squish at all, I actually have to sit on it. I've used contour pillows before, but they were all softer than this. I would recommend this for someone with a much larger frame or heavier build than mine--the pillow might squish/conform to your shape the way it's supposed to in that case. Otherwise, this might be great for folks who want no give at all. If you can get it to fit your size/shape perfectly, that might work well to provide ample support. The pillow's construction itself is excellent, and I can tell it would last a while if I were to actually use it. It's high quality and solid material. Again, maybe a little TOO solid for this tiny person.
[This review was collected as part of a promotion.] There is nothing joyful about laying your head on this pillow. It is firm, deeply supportive, and unyielding. It has helped my neck pain, but at the cost of the warm, cloudlike comfort one hopes to feel when tucking in for the night. In short, it's like sleeping on a well-tailored brick.
I slept on the older Tempurpedic neck pillow for 15 years and loved it. This model is hard as a rock, doesn't really conform to my head and I'm waking up with neck aches that I have never had before. Its now in a closet and I'm going back to my old pillow.
[This review was collected as part of a promotion.] I was having neck pain and I haven't been sleeping well so wanted to find a good pillow to help me sleep. Saw this pillow and read so many good reviews. So I decided to invest on an expensive pillow. I'm disappointed the fact that is not 100% comfortable. And since there's no exchange policy I'm stuck with this. I wish I could have got the one that doesn't have neck support. I did measure and did get the correct one. I bought one for my husband as well he says it's ok but uses it. The quality of the pillow is nice. Arrived on time.
[This review was collected as part of a promotion.] I did the measurements before ordering to make sure I bought the right size. When it came it is too large and ends up hurting my neck. I contacted customer support and they would not help as they won't let you return it.