Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1 out of 5
1
Hard as a rock! Not the same as the previous version
on March 10, 2022
Posted by: Me
from Las Vegas
These neck pillows are not the same as the older ones! These are SIGNIFICANTLY FIRMER than before. The shape has also changed. The neck portion is higher and longer compared to the previous "medium" sized pillows. This is so disappointing! The older model was perfect. Now I'm stuck with 2 brick pillows that I can't use or return them!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfortable pillow
on March 10, 2022
Posted by: Faith
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it was a little softer and perhaps a little less extreme from 1 side to another (a middle size between the 2 would be more comfortable for me personally) but overall very sturdy and definitely helps my neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Kinda disappointed...
on March 10, 2022
Posted by: Kinda disappointed
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only comfortable if you sleep on your back. Tbh, for the money I assumed this would be more versatile.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Great pillow
on March 10, 2022
Posted by: ForeverCali408
from Bay Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered the medium and the neck roll is a little too high. Should have gotten the small. I flipped it over to sleep on the flat side and it works great
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Pillow is smaller than expected
on March 10, 2022
Posted by: Small Pillow Hater
from Houston, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow does seem to meet the specified design, and has slightly improved my sleep and neck pain, however, the pillow is much smaller than advertised. Whatever you are thinking, knock about 30-40% off, and that is the size it is.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best ortho pillow for me
on March 10, 2022
Posted by: Sally
from Boise, ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been buying these pillows for around 30 years. Since I have to replace my pillow annually for adequate support, I've tried cheaper versions unsuccessfully. The TEMPUR-Neck pillow is the most durable and reliable.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Not the Tempurpedic pillows of old...
on March 10, 2022
Posted by: Not such a happy sleeper
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used Tempurpedic pillows for years and ordered two new ones on Black Friday. They are very hard compared to what they used to be like. I don't really like my new pillows to be honest. And, the large is too tall, even for my 6'2" hubby. I asked if I could return it (still wrapped in the sealed package) and they said no. So, not very happy overall and can't say I recommend them.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Do not buy
on March 10, 2022
Posted by: Fred
from South of town
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Tempur-pedic products but this one is a pain in the neck. Very, very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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