Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
memory foam no longer as a dence or sensitive to temp
on March 15, 2022
Posted by: Sad pillow
from North Carolina
overwhelmingly disappointed with my two neck pillow purchases, I can't believe I can't return these. the memory foam material has changed in density. the pillows from 10 years ago were hard as a rock when they were cold, but then took the shape of your head and neck in response to your body temperature. yes, the old neck pillows took some breaking in but they were super heavy, dense, and reacted to temperature like true memory foam. The new pillows are not temperature sensitive and are just springy foam. They do not conform to your neck in reaction to temperature like the old pillows. if you were looking for the old neck pillows from the mid 2000s do not buy these. zero stars. this is the quality I would expect from an as seen on TV generic memory foam pillow,
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: NONE
from SORRY
Verified Purchase:Yes
[This review was collected as part of a promotion.] ITS TO HARD AND MAKES MY FACE HURT WHEN I USED IT....I WOULD NOT RECOMEND IT TO ANYONE!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Person
from Somewhere, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is pretty firm to the point of it hurting the back my head when laying on it. I tried sitting on it for a few days to help break in the memory foam and it just never got softer.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: not quite happy sleeper
from georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old one has flattened over 10 years, the new one gave me a wry neck one night.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Roach
from Layton, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] There's a pillow that's specifically meant for every head and this pillow wasn't meant for me. While it might be perfect for some, for me it just didn't feel right. The overall construction and material is good, but the comfort isn't there for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Michele
from Fleetwood, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] this pillow helps for side sleepers, however, the original version with the neck cut out is far better! I wish they would bring it back!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sarah
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Highly recommended. Make sure you check the sizes and have someone measure your neck to shoulder distance. I assumed I'd be small bc I'm only 5'3" but I'm a medium! I no longer have neck or shoulder pain, thanks to this pillow. The only thing I don't love (but have gotten used to) is how firm it is. I suppose it probably wouldn't work as well if it wasn't firm though!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Not happy
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is extremely small. Followed their direction on size to order. Doesn't even fit in a pillow case. The day after I received it I attempted to return it but was told that pillows are non returnable items. This was not clear during purchase. I donated the pillow. Will never shop here again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com