Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Sleepless in Indianapolis
from Indianapolis, IN.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow lasted less than a week before losing all support. My head literally hits the bed in some weird dip in the pillow. Contacted customer service to request an exchange, which required uploading a fair number of photos, only to be denied because there wasn't a "visible" dip. I had heard great things about this brand - something must have changed. Don't waste your money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Phia
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had neck issue for a while and after using the neck pillow, I got better sleep
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: AC
from Dallas, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a side sleeper and with the neck support from this pillow, I was able to get a good night's rest without achy neck and shoulders the next morning.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Joanie
from Pittsford New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the pillow for about a month. This was a purchase recommended by my massage therapist due to shoulder pain. My measurement was 5 inches and I ordered the pillow with the 5 inch height. I sleep on my side and also on my back. I wish I had ordered 4 inches. My pain is still the same. Unfortunately, you cannot return or exchange the pillow so not sure I will continue to use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy customer
from Brandon MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard pillow, can't sleep on it even though I've tried and tried. Tempurpedic refused to give me a refund also.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: very unhappy docto
from Crystal River Florida
Verified Purchase:Yes
This is the hardest and most uncomfortable pillow I have ever seen. I haven't even taken it out of the plastic and you won't accept it back. I am a physician who has recommended Tempur Pedic to patients and I will never do that again. In fact anytime Tempu pedic is spoken from my mouth it will be to warn people never to buy any of your products! I have thousands of patients.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Restless Sleeper
from San Francisco, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not a fan. I tried to return it until I found out Tempur-PEDIC doesn't allow it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Hard as a brick
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Way too hard. Nothing like the older contoured Tempur-pedic pillow I was replacing
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com