Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Great
on April 13, 2022
Posted by: Adam
from Bronx, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not only can I use it for m neck, but I realized that I can take advantage of the curves and use it as a back pillow too. This is probably the best pillow they have.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Way too Firm!
on April 13, 2022
Posted by: Too Firm
from Joshua Tree, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although I love a good firm, this pillow was way too firm. It actually made my neck ache, and was too firm for a side sleep as it felt like it was crushing my ears. Also very upset I couldn't exchange the pillow as they have a no return policy on the pillows. Pretty disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Great quality, not quite what I needed
on April 12, 2022
Posted by: CK
from East Haddam, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had used a tempur-neck pillow years ago and remember sleeping great with it so I wanted to try one again. Quality is wonderful, but it has not been as comfortable for me now. Since it is a pillow, there are no returns or exchanges. I may have needed a different size or just different style now but my neck gets stiff some nights using this pillow. The quality of my mattress is probably a component too (my splurge was on the pillow!). Not that I wouldn't recommend these products, just the specific pillow did not create the restful sleep I remember in the past so it wasn't conducive to my neck/body/sleep style. I understand the nature of the product cannot support exchanges but I probably would have tried a different pillow type if I was able to.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
My kids love it
on April 12, 2022
Posted by: Dad
from Irvine, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the small TEMPUR-Neck Pillow for my two kids and they love the pillow. The small works well for kids around 10 years old.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
To firm
on April 12, 2022
Posted by: Rob
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got a Tempurpedic pillow about 22 years ago who's my favorite pillow couldn't sleep anywhere without it getting old and I need a replacement it's a size large but it was a plush pillow and it's a neck pillow for some reason you guys no longer make those the only neck pillows you sell are firm and I bought 3 thinking they where the same much to my disappointment they aren't please start making them again really loved the original pillow
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too Small for the Small size
on April 12, 2022
Posted by: Too small I ordered a small
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] So this pillow works and is comfortable in the foam firmness it just is way too small, I ordered the small after going off the measurements, wish I would have bought a medium or large. Tempurpedic does not accept returns on pillows so I'm stuck with an ok pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Pillow is very comfortable but it is smaller than I thought.
on April 11, 2022
Posted by: Maddie
from Ft Myers Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Too small. I think it Will work as a travel pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Firm Pillow
on April 10, 2022
Posted by: Scottytohotty
from Conroe, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] The neck pillow was only offered in firm. I would preferred if it was a medium. I had a Temper-Pedic Neck 20 years ago it was perfect and it didn't seem as hard. I'm hoping my new pillow will eventually soften a little bit.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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