Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: relaxed neck and back!
from portland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I sleep with a scrunched up neck and I have tried every kind of pillow to help me relax in my sleep. This is the only pillow that truly allows my neck and upper shoulders to be separated throughout the night while I'm sleeping so I have no pain when I wake up! I only wish there was a slightly softer version as well - some evenings I want more cushion.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Rachel
from Herndon, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Crushes my ear when I sleep on it on my side. I've stopped using this and will just offer it to guests.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Much too firm - the original neck pillows were much better
on April 15, 2022
Posted by: Original Pillow was better
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been a long time fan of the tempur-pedic neck pillow. This would have been my third one - I'd purchased it for a second home I was furnishing. . However, the newer version is much firmer than the older versions I have and was unusable. I was very disappointed and am not able to use the pillow, nor return it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Nagging Neck
from Aurora, IL, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The hump is slightly too hard and too big. If those two things could be tweeked a little, it'd be great for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Side sleeper
from Spokane, Wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to replace my old Tempur-Pedic pillow I've had for years. Bought two pillows because of the BOGO deal that was happening. Always take my pillow with me on vacation I love it so much.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleepless
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow seems to be made well, just expected it to help with neck pain. Never could get comfortable with it and if anything neck pain got worse.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy sleeper
from Keene, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've used tempurpedic neck pillows for decades. This was awful. Neck hurt after an hour. We tried to "break it in" to no avail. That you can't return pillows like every other company is a travesty. Very poor customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: KR
from Chicago IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product was terrible! Not what I was expecting at all. I needed a hard pillow but this pillow did not fit the shape of my neck, and only made things worse. Plus one cannot receive a refund, which is not advertised clearly on the website. I was extremely disappointed, and absolute do NOT recommend this product!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com