Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: LongTester
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took a few weeks to break it in, more comfortable than a normal pillow but very firm.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: John
from Saint Louis
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've bought a few of these, and they are fantastic. The latest one was for my weekend place, I can't go without the pillow for even two nights! We worked with Jeff at Galleria St Louis Back store and he's terrific.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Not a happy camper
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have three of these pillows in our house. Bought a new one and it is far too hard. To call it firm is an understatement. More like concrete. I don't like this new version, but loved the old version. Very disappointed and I'm now out $119. Argh!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ally B
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Prior to getting the tempurpedic pillow, I was considering replacing my 4 year old mattress. Despite being firm, I was still waking up with back pain and I was restless throughout the night. Within one week of using the pillow, the back pain disappeared. I have slept through the night every night since and now I even take it with me on vacation!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Pain free sleeper
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] Be sure to CHOOSE a pillow size when ordering your pillow. The website automatically chooses the SMALL size, which is VERY small for any adult. There is a helpful size chart, so use it, and choose the correct size. You have to scroll down to see the chart (there should be a link to it next to the size choice box). Small refers to the height of the pillow, not the length. They will not allow returns of even unopened boxes, so get it right. We have used Tempur-pedic for years, before they had choice of types. This Temper-NECK pillow seems harder than others we've had (I too wish it was slightly softer) but it does the job- it gives me correct alignment and therefore no neck or upper back pain. Regarding customer service: I had an issue which was resolved after I contacted them the second time. They were very apologetic and they generously made good on the issue.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Regrets the purchase
from Castle Rock, CO
Verified Purchase:Yes
"Firm" does not accurately describe this product. It has NO give at all and does not even vaguely feel like a pillow. It is unusable but they do not accept returns for pillows, no matter how miserable it is. It is heavy enough to use as a doorstop though, so it's got that going for it. Which is nice.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sweet Dreams
from Orlando FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything is just right; firmness, support, shape ❤️❤️❤️
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: The Sleeper Must Awaken
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is high-quality foam, very dense and firm. It may be too firm for a lot of people even with the shape of the pillow to cradle the neck. I went back to a softer pillow and use this as a meditation pillow or underneath softer pillows if I'm sitting up in bed. It's one shape fits all, so if your neck isn't a perfect fit in the cradle design it's probably not going to work out for you. The pillow is too firm to adjust/fold how you would a normal pillow. Very cool material, very comfortable if you have a warm bedroom.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com