Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Worst pillow I ever had
on August 15, 2024
Posted by: None
from New York
I have used the pillow for about 3 weeks. I always wake up with neck pain. My neck and shoulder are very tire. I thought I might need time to get use to it, but 3 weeks already past. I purchased 4 same pillow, all my family members have same issues.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Friend suggested- PT now suggesting to patients!
on August 13, 2024
Posted by: Great Great Aunt
from Northern Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Arthritis in the upper spine lead to pillow suggestion by friend. I love it! I passed this information along to my PT and now she is suggesting it to patients like me. She is thrilled to have another to tool to help people!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleep better?
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really wanted to like this pillow, even went to a mattress store to try it out first. The salesperson gave me all the info about which pillow is best depending on what type of sleeper you are. I'm a side and back sleeper so this pillow sounds like it's the correct one for me. I tried it out for 5 days and it felt like it made my neck worse and then my upper back would hurt when I first woke up. I ordered the shortest or smallest one but it feels really high. I'm wondering if they sent me the wrong size? They don't allow returns so I am stuck with 2 of these pillows now. It was a buy 1 get 1 free deal but sadly I'm left with a pillow that makes my neck worse and can't get a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Size small isn't standard size/queen size
on August 12, 2024
Posted by: Not what I was expecting!
from Tampa, Florida
I ordered a Tempur-Neck Pillow to help address chronic neck pain that I've had which seems to be worse first thing in the morning. I had a Tempur-Pedic pillow years ago and loved it! I have been a little disappointed with the new pillow I just received. I ordered a SMALL based on my neck to shoulder measurements using the guide (I'm 5'4" and ~115 pounds for reference with a small frame). While the contour shape fits my neck okay, the actual dimensions of the pillow are lacking. It's too small for a standard or queen size pillow case to fit on it. My queen size pillow case can practically wrap around it lengthwise twice! I guess I should have paid better attention to the dimensions of the actual pillow as I mistakenly assumed it would be a standard size with the SMALL only relating to the shape/fit of the contoured part. As far as my sleeping & neck pain - both have been worse after about a week sleeping on the new pillow. I'm not sure if it's just going to take some time to get used to, but I'm waking several times through the night and have experienced increased muscle tightness in my cervical region. Hopefully this improves!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Great pillow!
on August 10, 2024
Posted by: Pain in the neck
from St John, IN
I have a pinched nerve in my neck and nothing seemed to be working to ease the pain. As I was leaving an orthopedic surgeon he said, some of his patients say the neck pillow helped ease the pain. They were right, if I do anything to trigger the pain, after a night or two of using the pillow makes the pain go away.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy buyer but happy user
from New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 5th or 6th Tempure-neck pillow because they're wonderful. However, this time I ordered 2 and accidentally ordered small instead of medium. Opened one so obviously can't return, but the 2nd one is unopened, completely intact. Neither box nor plastic wrap has been tampered with. But, I cannot get an exchange. This is beyond frustrating as it is unopened! Will never order online again and may have to consider future purchases. Very unhappy.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Nfanka
from Newcastle, WY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fact that we bought these pillows because of their firmness, then tried on for two nights of sleep, we weren't satisfied. Way too firm really.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Neck and Neck
from Raleigh NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I sleep so much better with this pillow. I barely notice it's there, it keeps my head and neck in just the right position.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com