Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Very unhappy neck
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worst pillow ever -- and I've tried a LOT of pillows. The most insulting part of this whole purchase is the fact that you cannot return or exchange a pillow. So I'm out a lot of money for one pillow that hurt my already sore neck. Will never buy another product from Tempur-pedic again. A lot of money for nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Eh....it's ok
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow itself takes getting used to so let me explain. First, the shape itself takes getting used to. It's an unusual shape to begin with but you do get used to it after about ten sleeps on it. Secondly, it's a very stiff memory foam. Not a negative but again going from a worn pillow to this takes about ten sleeps to break in. Thirdly (which is why I only gave 3 stars) is the sizing is wrong. The website says if you're between two sizes, get the smaller one (between a medium and a large, get the medium). I did that and I've come to discover it's too small for me. I feel my neck could use the larger size and there's no return policy from Tempurpedic that would allow me to exchange and for the cost of one of these pillows, that's a major disappointment.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Jervl
from Oklahoma City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having experienced earlier version of this same pillow that I loved, I was disappointed that the latest version is rock hard. I slept on it and even sat on it for several days and it remained rock hard. Not sure who would like this pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Perfect neck support
on June 10, 2023
Posted by: No neck strain
from Jax, FL
Finally, a firm yet comfortable neck pillow. It is exactly as described. Love it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Loyal fans
from Portland, OR
Verified Purchase:Yes
I bought this one for my bf, and although it is not the correct size for him, zero complaints on the pillow. I had one of yours for a bazillion years and loved it. With all the pillows out there, you guys are the best.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: In search of a pillow
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't like this pillow. It is too firm for me and when flipping the pillow to make it more comfortable it hurts my neck. Overall I am disappointed in the pillow and the cost.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mini me
from FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tempur pedic is the only pillow I will buy. It takes a bit to get used to but once you do you will never go back to using a regular pillow again. It really helps with neck issues. Spend the extra money for a good pillow it is totally worth it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Pillow buster
from Fort Lauderdale
Verified Purchase:Yes
[This review was collected as part of a promotion.] Comfortable and good for sleeping on. Takes a few days to get use to it but then it's great
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com