Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Good and comfortable products
on June 14, 2023
Posted by: Jamie
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so happy to buy it when I was travelling . Really good quality and I am now enjoying sleeping with it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Good Quality
on June 14, 2023
Posted by: Jamie
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so happy to buy it when I was traveling. Really good quality and I am now enjoying sleeping with it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too hard
on June 14, 2023
Posted by: Nancy
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn't realize how hard this pillow would be, but that's my fault. I should've bought the softer one. If you like a harder pillow, this one's for you. Love and learn!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Neck Pillow
on June 14, 2023
Posted by: Rested sleeper
from San Francisco CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is a replacement for my previous Tempurpedic neck pillow. It was more firm which is fine for the support. I haven't had any issues with this new one. It also didn't need the "airing out" like the other pillows required-which was nice
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Good product
on June 14, 2023
Posted by: Jamie
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so happy to buy it when I was traveling. Really good quality and I am now enjoying sleeping with it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Worth trying
on June 13, 2023
Posted by: Happy sleeper
from Fremont, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got a small tempur-pedic for myself and one for my husband. I was using 7 pillows a night prior to using tempur-pedic. The one tempur-pedic feels better than the 7 pillows. Thank you!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard as a rock and hurt my neck
on June 12, 2023
Posted by: Very unhappy neck
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worst pillow ever -- and I've tried a LOT of pillows. The most insulting part of this whole purchase is the fact that you cannot return or exchange a pillow. So I'm out a lot of money for one pillow that hurt my already sore neck. Will never buy another product from Tempur-pedic again. A lot of money for nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Comfortable after a while
on June 12, 2023
Posted by: Eh....it's ok
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow itself takes getting used to so let me explain. First, the shape itself takes getting used to. It's an unusual shape to begin with but you do get used to it after about ten sleeps on it. Secondly, it's a very stiff memory foam. Not a negative but again going from a worn pillow to this takes about ten sleeps to break in. Thirdly (which is why I only gave 3 stars) is the sizing is wrong. The website says if you're between two sizes, get the smaller one (between a medium and a large, get the medium). I did that and I've come to discover it's too small for me. I feel my neck could use the larger size and there's no return policy from Tempurpedic that would allow me to exchange and for the cost of one of these pillows, that's a major disappointment.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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