[This review was collected as part of a promotion.] I like the cloud pillow much better for softness while still providing support. The neck pillow is a bit too big for me (5' 2"), but I would recommend it for a larger person.
[This review was collected as part of a promotion.] This pillow was too firm for me. I would have returned or exchanged it, but later found out that it wasn't returnable.
I just received these pillows today and was so disappointed at how small they are for a standard size pillow. Seems to have good support but I would have preferred a larger size. Pillows are not eligible for returns so I guess I'll deal with it.
[This review was collected as part of a promotion.] Just had a neck epidural for a herniated disc. Couldn't get comfortable to save my life with my old pillow. The Tempur-Neck Pillow nursed me back to good health and I can get a good night's rest.
I have been experiencing severe neck and shoulder pain for almost a year and have tried many different pillows before finally breaking down and buying this one. I was hesitant because of the price, but was so desperate that I would have paid 10 times as much to get relief. This thing works! Yes, it is very hard and heavy, but if you are experiencing neck and should pain then you need something more substantial than the average "firm" pillow from the store. This is obviously not for people who just want a thicker pillow, so if you are experiencing pain or discomfort when sleeping, do not hesitate to buy this pillow. I used the size guide and bought the small and it fits my neck perfectly.
Oh that got your attention? I was wrestling with my five and three year old boys on the floor and thought it would be funny to tackle my wife from behind. Instead of falling forward like a normal human being, she forcefully sat backwards, jamming my skull through spine and into my feet. I was in pain for weeks and was about to go see a chiropractor until my bro in law told me to buy this pillow. I'm not saying this pillow is a miracle worker, but going from weeks of pain and then no pain the first night I slept on it, seems like that might not be a coincidence. Not to mention I sleep like a fat baby now. And still no neck pain. Great product and I'll tell everybody.