Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Loyalcustomer
from Mission Viejo, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've been using Tempur-Pedic pillows for over 20 yrs! We purchased this original style pillow in medium for my husband, which is perfect for his major neck and back problems. I also purchased this pillow in the small size and love it!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Tempur Neck Pillow User
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this pillow for my children (ages 8 and 10) because they complained that their old pillows were "too flat and floppy." In that regard, these Tempur Neck Pillows are phenomenal. The contours help support my kids' heads and the pillows do not go flat. (I purchased a pillow very similar to this for myself approximately 14 years ago and it is still holding up extremely well, so I feel confident that these pillows will also be long-lasting.) The only downside is that because these pillows were purchased for my kids, I used their measurements to determine which size to buy (which ended up being medium, I believe) and didn't realize that the smaller pillows are not the standard pillow size (I thought the overall pillow size would be the same, just with smaller contours). The smaller pillow size wouldn't be THAT big of an issue, but I have not been able to find a pillow case that fits it appropriately (I've had to finagle a standard size pillow case in such a way that it will cover the Tempur Neck Pillow without being too big, but it is a hassle to take on and off when washing and I've accidentally ripped the pillow case a few times trying to do this). Overall, I would definitely recommend this product, but I would also recommend buyers double check the size dimensions of the pillow they are considering to ensure it is the actual size they want.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy Customer
from Novato, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows smelled like gas would not refund bad customer service!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
No stars, but the questionnaire made me pick at least one
on August 17, 2023
Posted by: Bad Pillow
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is as hard as a brick. Your no-return policy means I am out over $100. I'll never buy from Tempurpedic again, not with other, better, pillows available.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: rac11021
from Great Neck, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Tempur-pedic neck pillow is the only pillow I can comfortably sleep with and get a great nights sleep! For me, it's addicting. When on vacation years ago, not having my neck pillow with me, it was impossible to sleep. I take my Tempur-pedic pillow with me everywhere I go because sleep is the one thing we humans need -for me this pillow provides that need.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Jeff
from Washington DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a bad back. I've been sleeping with a Tempurpedic pillow for about 20 years. BUT - I have always needed something (usually an old pillow) under it to give me the proper height, as I am a side sleeper. The thicker Tempurpedic pillow has been a godsend. I only need one pillow now. And as proof of its ability to retain its shape, I stuffed it (and I do mean STUFFED) into my suitcase and took it with me for a 12 day trip to the Mediterranean. It suffered nothing at all by being smushed for two twelve hour flights. I am sleeping better than ever now.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Zach W
from Alexandria, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been on a pillow journey after dealing with neck and pain. While I do enjoy the shape and firmness and that this pillow doesn't flatten as I sleep, I don't feel that it justifies the large price tag. Still have neck pain, so the search continues!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Trueman
from Greensboro NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wrong size to big for me. Everything else is good perfect pillow
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com