Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: Claire Bear
from Indiana, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was being stubborn for several months and refused to buy myself a pillow. Then, I woke up with a locked up neck for nearly a week straight and decided it was time to be an adult. I have had my Tempurp-Pedic pillow for several months now and I have no neck pain and wonderful sleep. I highly recommend this product, to everyone, now.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Frustrated Sleeper
from Naples FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I could not use this pillow. I had one a long time ago and that one was made of a different material.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ottis
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Neck pain disappeared over night! I do wish it was a little bit bigger in size.Great product.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Butterfly lady
from Salem, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thought I wanted a new tempur-neck pillow because my old one actually made my ear hurt during the middle of the night. So got the new one and quit using it after that first night - it is harder than the old one. The new one is now on my living room chair and used as a arm rest or back rest or on the living room floor for my head when doing exercises.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Much smaller than measurements say
on August 29, 2023
Posted by: Zachary
from New Orleans, LA
This product came in full inches smaller than advertised. They are really for a small child. If you are an adult, DON'T buy this pillow! Customer support also does not care and won't handle any returns despite the innacuracy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Size not as expected, poor return policy
on August 28, 2023
Posted by: Not happy with poor return policy
from Georgia
For such an expensive item and well regarded company the return policy is terrible - won't accept returns even on unopened items. I ordered a large tempur pedic pillow because I have a medium size one that is dwarfed by my king size bed. The large is not nearly as "large" as other king size pillows (not enough of a difference from the medium size to be worth it). Tried to return (purposely left unopened for this reason) but they will not take back and just sent me standard text from the website.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from Westlake Village, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The bump for the neck is so large my head can't reach the rest of the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not a fan
from Berkeley, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this expensive pillow to help fix my neck issues and it only made it worse. The website kept saying they had a 90 day trial, but that's only on certain mattresses. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com