[This review was collected as part of a promotion.] I'm a side sleeper and had been having neck pain every morning. I was desperate for a solution and the neck pillow was it for me! The contour supports my neck while I sleep and makes more space for my shoulder. It's very firm and doesn't smoosh down during the night. I mostly sleep on my side, but the pillow is also very comfortable for sleeping on my back. Don't get this pillow if you're a stomach sleeper. Definitely take the time to measure yourself so you get the correct size- I am 5'9" and needed a large based on the measurements.
[This review was collected as part of a promotion.] We have used another pillow like this by another brand that is softer than the tempur-pedic. It was so firm that memory foam never gave way. It didn't mold to your head or neck.
[This review was collected as part of a promotion.] The pillow is child size and hard. No one would help me when I called customer service to try to get a bigger size or a refund. Would not recommend.
[This review was collected as part of a promotion.] I feel like I would constantly get stiff necks because I ended up sleeping in awkward positions. This helps my head and neck stay in alignment to help reduce my neck pain and stiffness while I sleep!
[This review was collected as part of a promotion.] Compared to the original it is WAY HARDER than the original, I don't like it and wish it would be soft as the original
[This review was collected as part of a promotion.] Following the size chart I ordered the medium pillow. It's extra firm, and after two weeks, uncomfortable for a full night's sleep.