Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Posted by: DT
from Wesley Chapel, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillows are way too hard....they actually hurt my neck. I've been using Tempur-Pedic pillows for many many years and the quality of these pillows is not up to the usual standard I've counted on with Tempur-Pedic
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Neha
from Portland Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am been using Tempur-Pedic for 10 years,I have neck injuries so need extra support and Tempur-Pedic help a lot .I can't sleep without it a night.If I try to sleep without it my neck pain from injury comes back right away .I buy Tempur-Pedic neck pillow every year for last 10 year ,I always wait for buy one get one free pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Guidelines on Website lead me to the wrong size
on October 3, 2023
Posted by: meh.
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I measured the length of my neck as was suggested, and got exactly 4inc. I went with the Medium size pillow, because the description said up to 4" (small), and 4"-6" medium. The pillow is definitely too big for me. It's not super comfortable, and I wish I could reap the benefits of what it would be should it fit right, but the customer service rep told me that they couldn't send me a small to replace the medium, despite their website guiding me in the wrong direction. You can't return your pillow once you get it so be weary of sizing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Still searching for the perfect pillow
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would hardly call this a pillow, it is so firm. Too hard to use as a pillow. And even if it was softer, it's too high to use for back sleeping. Since I can't return it, my daughter is using it as back support while sitting up in bed (with a soft pillow between it and her).
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mountain Girl
from Truckee, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not Tempur-Pedic's fault the pillow increases my discomfort. The quality seems good. I went to a store before ordering, but they didn't carry this particular pillow for me to try out. So I took a flyer. But now I have an expensive pillow I can't use. Hopefully I can use it down the road.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast and quick service. Very happy with purchase. Perfect pillow for side sleepers. Feel very rested after a nights sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Mc
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Too hard, too small I wanted to try another size and density but they said NO! No returns or exchanges. I'll never buy this again
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Old lady
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I no longer suffer with neck pain, but I do wish my pillow was a little bigger- longer. I feel like I'm going to roll off my pillow some nights
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com